APAC Digital Growth & Data Engineering Lead

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD; Singapore; On-site; SGD 150,000 - 210,000; Full time

Job summary

Hilton Technology in Singapore is seeking a regional leader to shape and scale APACx's connected digital ecosystem across web, mobile, WhatsApp, LINE, and AI channels. You will own the integrated technology and capability roadmap for the APACx portfolio, translating regional priorities into roadmaps and driving adoption, value, and customer outcomes.

Collaborate with Commercial, Loyalty, Product, Marketing, Analytics, and external partners to deliver AI-enabled experiences, data governance,

Responsibilities

• Shape the APACx digital ecosystem and growth agenda
• Drive digital growth across web, mobile, regional channels, and partnerships to boost acquisition, conversion, revenue, and satisfaction
• Connect customer-facing channels, customer data, loyalty, AI, partnerships, and processes into a scalable APACx ecosystem
• Translate regional priorities into clear product, data, technology, and delivery roadmaps aligned with enterprise capabilities
• Own the integrated technology and capability roadmap for the APACx portfolio, including prioritisation, architecture, dependencies, and readiness, with business alignment
• Evolve customer engagement, MarTech, and data capabilities
• Evolve regional engagement channels (WhatsApp, LINE, AI platforms) into Hilton journeys with data, consent, and personalization
• Shape and drive technology components of APACx MarTech and customer data strategy with multiple stakeholders
• Define and improve regional data-integration patterns, instrumentation, pipelines, data models, quality controls, and activation across analytics, personalization, and AI
• Use data, analytics, and experimentation to identify friction, validate opportunities, and guide investment decisions
• Lead localisation, experimentation, and regional innovation
• Champion localisation and customization across digital products and journeys to meet APACx market expectations
• Establish repeatable experimentation and optimization practices turning regional insights into measurable outcomes
• Partner with Commercial, Loyalty, Product, Marketing, Analytics, and external partners to develop tech-enabled growth initiatives and ecosystem integrations
• Develop build, buy, or partner recommendations considering delivery risk, total cost of ownership, scalability, and long-term supportability
• Advance AI adoption and technology leadership
• Lead AI-driven transformation across product, engineering, analytics, and business functions with reusable capabilities, governance, and adoption practices
• Apply generative and agentic AI across discovery, planning, development, testing, analytics, documentation, and multi-step workflows with human judgement
• Provide hands-on technical and architectural leadership for strategic initiatives ensuring scalable, secure, maintainable, observable solutions
• Embed privacy-by-design, responsible AI, consent and preference management, data residency, security review, and third-party risk into customer data, messaging, personalization, and AI initiatives
• Build and develop engineering-focused capabilities, supported by analytics, to increase APACx autonomy and delivery capacity
• Operate reliable and sustainable digital capabilities
• Establish production-readiness, observability, release, incident-management, problem-management, and support practices for APACx digital capabilities with global partners

Job description

Hilton Technology in Singapore is seeking a regional leader to shape and scale APACx's connected digital ecosystem across web, mobile, WhatsApp, LINE, and AI channels. You will own the integrated technology and capability roadmap for the APACx portfolio, translating regional priorities into roadmaps and driving adoption, value, and customer outcomes.

Collaborate with Commercial, Loyalty, Product, Marketing, Analytics, and external partners to deliver AI-enabled experiences, data governance,