Client Success Manager

Digital Reporting; Singapore; Hybrid; SGD 60,000 - 100,000; Full time

Job summary

Digitalreporting is seeking a Client Success Manager based in Singapore to oversee relationships across APAC with accounting firms and corporate clients. You will ensure on-time delivery and coordinate cross-functional teams to meet client expectations.

You will resolve escalations, identify opportunities to expand our footprint in the region, and contribute to renewals and long-term partnerships. This role requires proactive communication, strong problem solving, and a focus on delivering

Qualifications

• Prior experience in accounting services or FinTech SaaS is desirable.

Responsibilities

• Coordinate delivery teams and ensure client satisfaction.
• Resolve client escalations.
• Identify opportunities to expand our footprint.

Job description

Based in Singapore, the Client Success Manager will oversee relationships across APAC with accounting firms and corporate clients. You will ensure on‑time delivery, resolve escalations, and identify opportunities to expand our footprint.

Responsibilities

• Coordinate delivery teams and ensure client satisfaction.
• Resolve client escalations.
• Identify opportunities to expand our footprint.

Qualifications

• Prior experience in accounting services or FinTech SaaS is desirable.