ANZ Onboarding & Growth Strategist - SMB Advertising

GOOGLE ASIA PACIFIC PTE. LTD.; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Google Asia Pacific Pte. Ltd. in Singapore seeks a Customer Onboarding Specialist to manage a portfolio of new SMB customers for six months, guiding onboarding and enabling sustainable growth with Google Ads.

You will work with cross-functional teams in sales, product, and program management to tailor recommendations, drive adoption, and deliver a seamless onboarding journey for advertisers in ANZ and Australia regions.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in sales, business development, advertising, account management, marketing, or consulting.
• 3 years of experience in sales, marketing, or consulting, with ANZ client experience.
• Business-level Cantonese fluency to support external Cantonese-speaking clients.

Responsibilities

• Manage onboarding for a six-month portfolio of new customers.
• Deliver against onboarding goals and ensure outstanding customer experience.
• Collaborate cross-functionally with sales, product, and program teams for seamless handovers.
• Provide strategic advice to help advertisers maximize ROI through Google products.
• Grow adoption and contribute to sustainable onboarding for customers.

Skills

Cantonese fluency

Sales experience

Communication skills

Cross-functional collaboration

Education

Bachelor's degree or equivalent

Job description

Google Asia Pacific Pte. Ltd. in Singapore seeks a Customer Onboarding Specialist to manage a portfolio of new SMB customers for six months, guiding onboarding and enabling sustainable growth with Google Ads.

You will work with cross-functional teams in sales, product, and program management to tailor recommendations, drive adoption, and deliver a seamless onboarding journey for advertisers in ANZ and Australia regions.