Cantonese Customer Onboarding Strategist – ANZ

Google LLC; Singapore; Presencial; SGD 100.000 - 130.000; Jornada completa

Descripción de la vacante

Google is seeking a Customer Onboarding Strategist for the ANZ Market (Cantonese) in Singapore. The role focuses on onboarding new customers, delivering measured outcomes, and collaborating with cross-functional teams to maximize client success with Google’s advertising solutions.

You will own six-month onboarding journeys, set strategic direction, and help businesses scale using Google products while maintaining a strong emphasis on customer value and revenue growth.

Formación

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in sales, business development, advertising, account management, marketing, or consulting.
• 3 years of experience in sales, marketing, or consulting managing clients in ANZ.
• Ability to communicate in business-level Cantonese fluently to support external clients/stakeholders who communicate in Cantonese.

Responsabilidades

• Manage a new customer portfolio for six months to set them up for long-term success with their digital advertising journey.
• Deliver against assigned customer goals while prioritizing and delivering an outstanding onboarding experience.
• Work cross-functionally with sales, product, and program teams to deliver seamless customer handovers.
• Implement creative ways to improve our customer relationships. Tailor and share performance-enhancing suggestions and promote other Google products.
• Provide strategic advice to help our advertisers get the best return on their investment by working closely with them in a consultative role.

Conocimientos

Cantonese fluency

Educación

Bachelor's degree or equivalent

Descripción del empleo

Google is seeking a Customer Onboarding Strategist for the ANZ Market (Cantonese) in Singapore. The role focuses on onboarding new customers, delivering measured outcomes, and collaborating with cross-functional teams to maximize client success with Google’s advertising solutions.

You will own six-month onboarding journeys, set strategic direction, and help businesses scale using Google products while maintaining a strong emphasis on customer value and revenue growth.