Airline Passenger Service Officer

AlwaysHired Pte. Ltd.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A premium airport service provider in Singapore is seeking individuals for customer service roles at Changi Airport. Responsibilities include managing check-in procedures, assisting passengers, and ensuring a smooth departure process. Applicants should possess excellent communication skills and a background in customer service. Benefits include a competitive salary, joining bonus, and additional incentives like AWS and variable bonuses. Submit your resume to apply.

Benefits

Basic salary up to $3,200

Joining Bonus $5,000

AWS + Variable Bonus (Up to 4 months)

Transport provided for shifts beyond midnight

Qualifications

• Experience in customer service roles preferred.
• Ability to assist passengers with special needs.
• Strong communication skills in English.

Responsibilities

• Deliver a positive experience for passengers.
• Manage check-in procedures effectively.
• Provide assistance to passengers with special needs.
• Deliver service in premium lounges at the airport.

Skills

Customer service

Communication

Problem-solving

Job description

Benefits:

• Basic salary up $2600 / Up to $3,200

• Joining Bonus $5000

• AWS + Variable Bonus (Up to 4 months)

• Location: Changi

• Transport provided for shifts beyond midnight

Job Responsibilities:

• Delivering a positive and memorable experience for every passenger.

• Managing check-in procedures and welcoming passengers as they arrive.

• Ensure the departure process is seamless and efficient for all travelers.

• Support passengers with special needs, offering dedicated assistance as required.

• Delivering customer service in premium lounges at Changi Airport.

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

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