Airfreight Operations Lead: Compliance, OTIF & Growth

S. F. EXPRESS (SINGAPORE) PRIVATE LIMITED; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

S. F.

EXPRESS (SINGAPORE) PRIVATE LIMITED is seeking an experienced Air Freight Operations Manager to oversee end‑to‑end import/export, transshipment, cross‑dock and consolidation air shipments with a strong focus on accuracy and regulatory compliance in Singapore. You will coordinate bookings, cargo collection, routing and final delivery with airlines and ground handlers, resolve delays and escalations, supervise a team of operations and documentation staff, and drive OTIF, margin control and

Qualifications

• 3–10 years of experience in air freight operations or logistics management.
• Proficiency with CargoWise, CCN, and TradeNet.
• IATA or DGR certification is strongly preferred.

Responsibilities

• Oversee end-to-end import, export, transshipment, cross-dock, and consolidation air shipments.
• Manage booking, cargo collection, routing, and final delivery coordination with airlines and ground handlers.
• Resolve delays, cargo damage, and operational escalations.
• Documentation & Regulatory Compliance: Ensure error-free MAWB and HAWB.
• Maintain compliance with Singapore customs procedures, TradeNet permit declarations, IATA DGR, and RCAR
• Commercial & Procurement: Negotiate spot rates, block space agreements (BSAs), and allocations with commercial airlines.
• Manage department P&L, gross margins, and cost optimization.
• Support business development.
• Team Leadership: Supervise, mentor, and train air operations and documentation staff.
• Track KPIs such as OTIF, chargeable weight growth, and zero-error customs compliance.

Skills

Air freight operations

Logistics management

Team leadership

Tools

CargoWise

CCN

TradeNet

Job description

S. F.

EXPRESS (SINGAPORE) PRIVATE LIMITED is seeking an experienced Air Freight Operations Manager to oversee end‑to‑end import/export, transshipment, cross‑dock and consolidation air shipments with a strong focus on accuracy and regulatory compliance in Singapore. You will coordinate bookings, cargo collection, routing and final delivery with airlines and ground handlers, resolve delays and escalations, supervise a team of operations and documentation staff, and drive OTIF, margin control and