Air Freight Operations Lead: End-to-End Logistics and Growth

WECRUIT PTE. LTD.; Singapore; On-site; SGD 45,000 - 75,000; Full time

Job summary

Wecruit Pte Ltd in Singapore is seeking a hands-on logistics professional to manage end-to-end airfreight operations for import and export shipments. The role requires coordinating with airlines, forwarders, overseas agents and customers to ensure timely shipment handling and clear communication.

You will supervise daily team activities, allocate resources, monitor budgets and service performance, and drive continuous improvements while maintaining compliance with customs and industry standards.

Responsibilities

• Manage end-to-end airfreight operations for import and export shipments, ensuring smooth coordination and timely shipment handling.
• Supervise daily team activities, allocate resources and support staff in achieving operational targets and service-level expectations.
• Maintain effective coordination with airlines, freight forwarding partners, overseas agents and customers on bookings, shipment status and transportation requirements.
• Track shipment progress, delivery schedules, operating expenses and service performance, taking corrective action when necessary.
• Manage operational escalations and customer complaints, working with relevant parties to resolve issues and minimise service disruptions.
• Develop long-term business relationships with customers and logistics partners to support service retention and collaboration.
• Review departmental budgets, productivity indicators and financial performance to support cost efficiency and profitability.
• Maintain compliance with applicable customs requirements, internal procedures and relevant airfreight industry standards.
• Recommend and implement operational improvements, service enhancements and initiatives that contribute to sustainable business growth.

Job description

Wecruit Pte Ltd in Singapore is seeking a hands-on logistics professional to manage end-to-end airfreight operations for import and export shipments. The role requires coordinating with airlines, forwarders, overseas agents and customers to ensure timely shipment handling and clear communication.

You will supervise daily team activities, allocate resources, monitor budgets and service performance, and drive continuous improvements while maintaining compliance with customs and industry standards.