Airfreight Import Manager

Charterhouse Asia; Singapore; On-site; SGD 65,000 - 90,000; Full time

Job summary

Charterhouse in Singapore is looking for a leader to head daily airfreight import operations, ensuring timely cargo clearance and seamless coordination with airlines, warehouses and internal teams.

You will supervise a team, drive accuracy in shipment documentation, and uphold compliance with SOPs and customs requirements while tracking milestones in our TMS systems.

Experience: at least 5 years in logistics or freight forwarding and a degree in logistics management.

Qualifications

• 5 years relevant work experience in Logistics / Freight Forwarding.

Responsibilities

• Lead and manage the team to execute daily airfreight import operations efficiently.
• Verify shipping documents for break-bulk shipments.
• Ensure shipping details on invoices and HAWB are accurate before cargo clearance.
• Coordinate cargo tracking with airlines, GHA, overseas offices, and internal departments.
• Maintain timely shipment milestones in operational systems.
• Ensure compliance with SOPs and customs requirements.
• Support continuous operational improvement.

Education

Degree in Logistics Management

Job description

JOB OVERVIEW

To lead and manage with the team to execute daily airfreight import operational activities efficiently and accurately, ensuring timely cargo clearance, shipment visibility, operational compliance, and smooth coordination with internal and external stakeholders to meet service requirements and operational KPIs.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Operational Processing

• To manage and execute import shipments process in an efficient and effective manner.
• Retrieve and verify shipping documents for break-bulk shipments.
• Ensure shipping details on Commercial Invoice and House Air Waybill (HAWB) are accurate before cargo clearance processing.
• Open job files with accurate shipment details.
• Coordinate cargo tracking and tracing with airlines, Ground Handling Agents (GHA), overseas offices, and internal departments.
• Monitor shipment milestones and ensure timely updates in operational systems.

Customs Clearance & Cargo Release

• Verify approved cargo clearance permits before cargo release.
• Ensure permits are supported with the required documents (HAWB, Commercial Invoice, Packing List) prior to cargo release.
• Coordinate closely with warehouse and traffic teams for cargo release and delivery arrangements.
• Highlight shipment discrepancies, irregularities, or operational issues to Supervisor/Manager for corrective actions.

Operational Control & Compliance

• Ensure accurate and timely operational milestone updates in TMS system and related systems.
• Maintain operational visibility and proper shipment status updates.
• Support service recovery actions for shipments with operational irregularities or service failures.
• Ensure compliance with company SOP, customs requirements, and operational procedures.
• Coordination & Communication
• Liaise with internal departments, overseas stations, vendors, and service providers on shipment handling matters.
• Support operational communication and coordination for urgent shipments, including AOG or priority cargo when required.
• Assist in operational reporting and shipment monitoring activities.

General

• Support continuous operational improvement initiatives.
• Any other tasks as and when assigned by management.
• Any other job-related tasks as assigned by the superior.

Requirements

• 5 years relevant work experience in Logistics / Freight Forwarding company.
• Degree in Logistics Management.

EA License Number: 16S8066

Reg. No. R1105070