Airfreight Import Manager

Charterhouse Partnership; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Charterhouse Partnership in Singapore seeks a capable logistics professional to lead and manage the import airfreight team, ensuring efficient daily operations, accurate cargo clearance, and clear shipment visibility to meet service requirements and KPIs.

You will coordinate with airlines, GHA, overseas offices and internal departments, verify documents, open job files, monitor milestones, and ensure compliance with SOPs and customs.

Qualifications

• 5 years relevant work experience in Logistics / Freight Forwarding
• Degree in Logistics Management

Responsibilities

• Manage and execute import shipments process efficiently and effectively.
• Verify shipping documents for break-bulk shipments.
• Coordinate cargo tracking and tracing with airlines, Ground Handling Agents (GHA), overseas offices, and internal departments.
• Monitor shipment milestones and ensure timely updates in operational systems.
• Ensure compliance with company SOP, customs requirements, and operational procedures.
• Coordination & Communication: liaise with internal departments, overseas stations, vendors, and service providers on shipment handling matters.

Job description

To lead and manage with the team to execute daily airfreight import operational activities efficiently and accurately, ensuring timely cargo clearance, shipment visibility, operational compliance, and smooth coordination with internal and external stakeholders to meet service requirements and operational KPIs.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Operational Processing

• To manage and execute import shipments process in an efficient and effective manner.
• Retrieve and verify shipping documents for break-bulk shipments.
• Ensure shipping details on Commercial Invoice and House Air Waybill (HAWB) are accurate before cargo clearance processing.
• Open job files with accurate shipment details.
• Coordinate cargo tracking and tracing with airlines, Ground Handling Agents (GHA), overseas offices, and internal departments.
• Monitor shipment milestones and ensure timely updates in operational systems.

Customs Clearance & Cargo Release

• Verify approved cargo clearance permits before cargo release.
• Ensure permits are supported with the required documents (HAWB, Commercial Invoice, Packing List) prior to cargo release.
• Coordinate closely with warehouse and traffic teams for cargo release and delivery arrangements.
• Highlight shipment discrepancies, irregularities, or operational issues to Supervisor/Manager for corrective actions.

Operational Control & Compliance

• Ensure accurate and timely operational milestone updates in TMS system and related systems.
• Maintain operational visibility and proper shipment status updates.
• Support service recovery actions for shipments with operational irregularities or service failures.
• Ensure compliance with company SOP, customs requirements, and operational procedures.
• Coordination & Communication
• Liaise with internal departments, overseas stations, vendors, and service providers on shipment handling matters.
• Support operational communication and coordination for urgent shipments, including AOG or priority cargo when required.
• Assist in operational reporting and shipment monitoring activities.

General

• Support continuous operational improvement initiatives.
• Any other tasks as and when assigned by management.
• Any other job-related tasks as assigned by the superior.

Requirements

• 5 years relevant work experience in Logistics / Freight Forwarding company.
• Degree in Logistics Management.

Only shortlisted applicants will be notified.