Air Import Assistant Manager (Freight Forwarding / East / MNC)

EA RECRUITMENT PTE LTD; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A well-established MNC Freight Forwarding Company based in Singapore is seeking a skilled Air Import Supervisor to oversee daily air import activities, ensuring timely processing and effective team performance. The ideal candidate will possess a diploma or degree in Logistics or Supply Chain Management, along with 3-5 years of relevant experience in airfreight operations. This role offers AWS, variable bonuses, and excellent welfare benefits. Interested candidates should apply with their resume detailing work experiences, salary expectations, and availability.

Benefits

AWS

Variable Bonus

Excellent Welfare

Qualifications

• 3 - 5 years relevant experience in Airfreight Operations.
• Possess Certified Customs Declarant or Dangerous Goods certification is advantageous.

Responsibilities

• Supervise daily air import activities for timely shipment processing.
• Verify costing and billing for correctness.
• Monitor team workloads and operational timelines.
• Liaise with staff/vendors for cargo movement.
• Coordinate with teams for inbound/outbound cargo.
• Communicate shipment status updates effectively.
• Lead and support an air import team.
• Act as a point of escalation for operational issues.
• Support recruitment and onboarding of staff.
• Ensure adherence to SOPs and regulatory guidelines.
• Prepare operational reports and track performance metrics.
• Participate in audits and identify areas for improvement.

Skills

Airfreight Operations experience

Team leadership

Process improvement

Compliance with regulatory guidelines

Education

Diploma/Degree in Logistics/Supply Chain Management

Job description

• Company located at Changi Airfreight Centre

• Working hours: 5 Days Monday – Friday (8:30am-6pm)

• Well Established MNC Freight Forwarding Company

• AWS + Variable Bonus + Excellent Welfare

Job Scope

• Supervise daily air import activities to ensure timely processing and delivery of shipments.
• Verify costing and billing to ensure correctness and timely invoicing.
• Monitor team workloads, operational timelines, and resource allocation.
• Liaise with internal staff/vendors to ensure smooth cargo movement.
• Coordinate with warehouse and transport teams for inbound and outbound cargo arrangements.
• Ensure shipment status updates are communicated clearly to internal stakeholders and customers.
• Lead, train, and support an air import team to meet performance and service standards.
• Act as the first point of escalation for operational issues and client concerns.
• Support recruitment, onboarding, and continuous development of operational staff.
• Ensure adherence to internal SOPs and external regulatory guidelines.
• Prepare operational reports and track performance metrics, including KPIs such as delivery, service levels, and cost control.
• Participate in audits and internal control checks.
• Identify areas for improvement and implement process enhancements for operational efficiency.
• Work closely with the Sales & Marketing team in supporting budget planning and managing vendor costs.

Requirement

• Diploma / Degree in Logistics / Supply Chain Management or relevant discipline.
• 3 - 5 years of relevant work experience in Airfreight Operations role.
• Possess Certified Customs Declarant or Dangerous Goods certification will be advantageous.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities.
• Current and Expected salary.
• Reason for leaving.
• Date of availability.
• Education background.

We regret that only shortlisted candidates will be contacted.