Air Freight Operations Executive (CargoWise, Alt 5.5days, East)

Recruit Expert; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

Recruit Expert is looking for a candidate in Singapore to manage customer communications and coordinate shipments. You will handle daily inquiries via calls and emails, verify shipment documents, and work alongside internal teams.

The ideal applicant should have GCE O Level and proficiency in the CargoWise system. This role requires strong communication skills, analytical ability, and the capacity to work effectively in a fast-paced environment.

Qualifications

• GCE O Level and above qualification.
• Proficiency in CargoWise system.
• Strong communication and interpersonal skills.

Responsibilities

• Handle daily customer communications via calls and emails.
• Verify shipment documents against cargo and export permits.
• Coordinate with internal teams for smooth shipment execution.
• Prepare shipment and billing reports.

Skills

Customer communication

Proficient in CargoWise

Interpersonal skills

Analytical skills

Time management

Education

GCE O Level and above

Job description

Roles & Responsibilities

• Handle daily customer communications via calls and emails, ensuring prompt responses in a high-urgency environment.
• Verify shipment documents against cargo and export permits to ensure accuracy and compliance.
• Coordinate with internal teams (traffic, freight, operations) to arrange bookings and ensure smooth shipment execution.
• Prepare shipment and billing reports, while resolving issues with customers and overseas counterparts to ensure timely operations.

Requirements

• GCE O Level and above
• Proficient in CargoWise system
• Strong communication and interpersonal skills, with the ability to handle stakeholders effectively.
• Ability to work in a fast-paced environment and meet tight deadlines.
• Self-motivated team player with good analytical skills, initiative, and willingness to support operations outside regular hours.

Salary: $2,500 to $3,500