Air Freight Operations Executive (CargoWise, Alt 5.5days, East)

RECRUIT EXPERT PTE. LTD.; Singapore; On-site; SGD 36,000 - 51,000; Full time

Job summary

RECRUIT EXPERT PTE. LTD. in Singapore is seeking a logistics coordinator to handle daily customer communications via calls and emails, and verify shipment documents for accuracy and compliance.

You will coordinate with traffic, freight, and operations to arrange bookings and ensure smooth shipment execution. The role requires proficiency in CargoWise, strong communication and interpersonal skills, and the ability to work in a fast-paced environment with tight deadlines.

Qualifications

• Proficient in CargoWise system.
• Strong communication and interpersonal skills, with the ability to handle stakeholders effectively.
• Ability to work in a fast-paced environment and meet tight deadlines.
• Self-motivated team player with good analytical skills, initiative, and willingness to support operations outside regular hours.

Responsibilities

• Handle daily customer communications via calls and emails in a high-urgency environment.
• Verify shipment documents against cargo and export permits to ensure accuracy and compliance.
• Coordinate with internal teams (traffic, freight, operations) to arrange bookings and ensure smooth shipment execution.
• Prepare shipment and billing reports, while resolving issues with customers and overseas counterparts to ensure timely operations.

Skills

Communication skills

Interpersonal skills

Analytical skills

Team player

Education

GCE O Level and above

Tools

CargoWise system

Job description

Handle daily customer communications via calls and emails, ensuring prompt responses in a high-urgency environment.

Verify shipment documents against cargo and export permits to ensure accuracy and compliance.

Coordinate with internal teams (traffic, freight, operations) to arrange bookings and ensure smooth shipment execution.

Prepare shipment and billing reports, while resolving issues with customers and overseas counterparts to ensure timely operations.

Requirements

• GCE O Level and above
• Proficient in CargoWise system
• Strong communication and interpersonal skills, with the ability to handle stakeholders effectively.
• Ability to work in a fast-paced environment and meet tight deadlines.
• Self-motivated team player with good analytical skills, initiative, and willingness to support operations outside regular hours.

License & Registration

• EA Licence: 19C9701
• Registration: R21100996