Air Freight Operations Executive (Key Account Support)

RecruitPedia Pte Ltd; Singapore; On-site; SGD 33,000 - 50,000; Full time

Job summary

RecruitPedia Pte Ltd, located in the East of Singapore, is seeking a Logistics Coordinator to manage end-to-end shipment processes for customers. You will plan cargo space, monitor flight uplift status, and coordinate with customers and internal teams to ensure timely shipment execution.

The role requires strong coordination, multitasking across shipments, proactive problem-solving, and excellent communication. Proficiency in Microsoft Office and CW1 or similar systems is expected.

Qualifications

• Strong coordination and organisational skills with good attention to detail.
• Ability to manage multiple shipments and priorities in a fast-paced environment.
• Good problem-solving skills with a proactive mindset.
• Strong communication and interpersonal skills, with a customer-focused approach.
• Proficient in Microsoft Office and familiar with logistics systems such as CW1 or other related systems.

Responsibilities

• Manage and coordinate the end-to-end shipment process for customers.
• Plan and arrange cargo space, monitor flight uplift status, and follow up on potential delays.
• Liaise with customers, destination offices, and internal teams to ensure smooth and timely shipment execution.
• Proactively identify and resolve operational issues and service failures.
• Prepare and maintain operational and KPI reports for customers.

Skills

Coordination

Organisational skills

Multitasking / prioritisation

Problem-solving

Communication & interpersonal skills

Microsoft Office

Tools

CW1

Job description

Our client is a well-established international logistics and transportation company with a global presence, providing customized freight and logistics solutions to customers worldwide. They are located in East.

Job Scope

• Manage and coordinate the end-to-end shipment process for customers.
• Plan and arrange cargo space, monitor flight uplift status, and follow up on potential delays.
• Liaise with customers, destination offices, and internal teams to ensure smooth and timely shipment execution.
• Proactively identify and resolve operational issues and service failures.
• Prepare and maintain operational and KPI reports for customers.

Requirements

• Strong coordination and organisational skills with good attention to detail.
• Ability to manage multiple shipments and priorities in a fast-paced environment.
• Good problem-solving skills with a proactive mindset.
• Strong communication and interpersonal skills, with a customer-focused approach.
• Proficient in Microsoft Office and familiar with logistics systems such as CW1 or other related systems.