Air Freight Operations Executive (CargoWise, Alt 5.5days, East)

Recruit Expert Pte. Ltd.; Singapore; On-site; SGD 28,000 - 42,000; Full time

Job summary

Recruit Expert Pte. Ltd. is seeking a timely, detail-oriented Logistics Customer Service Coordinator to support daily shipment communications and document checks.

You will verify cargo documents, coordinate with traffic, freight, and operations teams, and prepare shipments and billing reports while addressing inquiries from customers and overseas counterparts. Ideal candidates will have GCE O Level and above, proficiency in CargoWise, strong communication skills, and the ability to work in a

Qualifications

• GCE O Level or higher is required.
• Proficient in CargoWise system.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and meet tight deadlines.
• Self-motivated team player with initiative and willingness to support operations outside regular hours.

Responsibilities

• Handle daily customer communications via calls and emails in a high-urgency environment.
• Verify shipment documents against cargo and export permits for accuracy and compliance.
• Coordinate with traffic, freight, and operations teams to arrange bookings and ensure smooth shipment execution.
• Prepare shipment and billing reports, resolving issues with customers and overseas counterparts to ensure timely operations.
• Note that only shortlisted candidates will be notified.

Skills

Communication

Stakeholder management

Analytical skills

Team player

Education

GCE O Level and above

Tools

CargoWise

Job description

• Handle daily customer communications via calls and emails, ensuring prompt responses in a high-urgency environment.
• Verify shipment documents against cargo and export permits to ensure accuracy and compliance.
• Coordinate with internal teams (traffic, freight, operations) to arrange bookings and ensure smooth shipment execution.
• Prepare shipment and billing reports, while resolving issues with customers and overseas counterparts to ensure timely operations.

Requirements:

• GCE O Level and above
• Proficient in CargoWise system
• Strong communication and interpersonal skills, with the ability to handle stakeholders effectively.
• Ability to work in a fast-paced environment and meet tight deadlines.
• Self-motivated team player with good analytical skills, initiative, and willingness to support operations outside regular hours.

Please note that only shortlisted candidates will be notified.

EA Licence: 19C9701

Registration: R21100996