Air Freight Officer (Changi)

ALWAYSHIRED PTE. LTD.; Singapore; On-site; SGD 47,000 - 78,000; Full time

Job summary

ALWAYSHIRED PTE. LTD. is looking for a Logistics Operations Coordinator at the Changi Airfreight Centre Office to manage daily freight shipments, liaise with clients and internal teams, and ensure procedures are followed with accuracy and timeliness.

You will handle airline bookings, prepare export documents, manage invoicing and archiving, and support daily operational tasks in a fast-paced environment.

Qualifications

• Experience in freight forwarding/export operations preferred.
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Excellent coordination and communication skills.
• Familiarity with export documentation, airline booking procedures, and billing processes.

Responsibilities

• Act as the main coordinator between clients and internal departments for daily operations.
• Handle airline bookings and ensure compliance with procedures.
• Follow up on daily shipment orders and prepare full sets of export documents.
• Manage customer inquiries, quotations, and agent correspondence while offering effective solutions.
• Send Pre-Alert notifications to destination offices/agents.
• Print HAWB, manifest, and MAWB for airline processing.
• Process billing for local deliveries and verify vendor invoices.
• Issue invoices to customers and agents.
• Check job costing for all handled shipments to ensure profitability.
• Scan and archive documents in Kendox Archive.

Skills

Attention to detail

Multitasking

Coordination

Communication skills

Tools

Microsoft Office

Logistics software

Job description

Location: Changi Airfreight Centre Office

Responsibilities

• Act as the main coordinator between clients and internal departments for daily operations.
• Handle airline bookings and ensure compliance with procedures.
• Follow up on daily shipment orders and prepare full sets of export documents.
• Manage customer inquiries, quotations, and agent correspondence while offering effective solutions.
• Send Pre-Alert notifications to destination offices/agents.
• Print HAWB, manifest, and MAWB for airline processing.
• Process billing for local deliveries and verify vendor invoices.
• Issue invoices to customers and agents.
• Check job costing for all handled shipments to ensure profitability.
• Scan and archive documents in Kendox Archive.
• Perform other tasks as assigned by the manager.

Requirements

• Experience in freight forwarding/export operations preferred.
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Excellent coordination and communication skills.
• Familiarity with export documentation, airline booking procedures, and billing processes.
• Proficiency in Microsoft Office and logistics software is a plus.