Air Freight Operations & Export Coordinator

ALWAYSHIRED PTE. LTD.; Singapore; On-site; SGD 33,000 - 50,000; Full time

Job summary

ALWAYSHIRED PTE. LTD. is seeking a logistics professional to coordinate daily freight forwarding operations at the Changi Airfreight Centre Office. You will manage airline bookings, export documentation, and billing while ensuring timely responses to client inquiries.

The role requires attention to detail, strong communication, and the ability to multitask in a fast-paced environment. Collaboration with internal teams and vendors is essential for profitability.

Qualifications

• Experience in freight forwarding/export operations preferred.
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Excellent coordination and communication skills.
• Familiarity with export documentation, airline booking procedures, and billing processes.
• Proficiency in Microsoft Office and logistics software is a plus.

Responsibilities

• Act as the main coordinator between clients and internal departments for daily operations.
• Handle airline bookings and ensure compliance with procedures.
• Follow up on daily shipment orders and prepare full sets of export documents.
• Manage customer inquiries, quotations, and agent correspondence while offering effective solutions.
• Send Pre-Alert notifications to destination offices/agents.
• Print HAWB, manifest, and MAWB for airline processing.
• Process billing for local deliveries and verify vendor invoices.
• Issue invoices to customers and agents.
• Check job costing for all handled shipments to ensure profitability.
• Scan and archive documents in Kendox Archive.
• Perform other tasks as assigned by the manager.

Skills

Freight forwarding

Export operations

Coordination

Communication

Billing

Airline bookings

Attention to detail

Tools

Microsoft Office

Logistics software

Job description

ALWAYSHIRED PTE. LTD. is seeking a logistics professional to coordinate daily freight forwarding operations at the Changi Airfreight Centre Office. You will manage airline bookings, export documentation, and billing while ensuring timely responses to client inquiries.

The role requires attention to detail, strong communication, and the ability to multitask in a fast-paced environment. Collaboration with internal teams and vendors is essential for profitability.