AIR FREIGHT EXPORT OPERATIONS EXECUTIVE

SKYLIFT CONSOLIDATOR (PTE) LTD; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

SKYLIFT CONSOLIDATOR (PTE) LTD in Singapore is seeking an Air Export Customer Service Coordinator to handle outbound shipments, process job sheets, and liaise with SATS/Dnata as needed.

You will prepare draft Air Waybills, perform Dangerous Goods Declarations, verify cargo against DG rules, and update the Customer Service team on any discrepancies, ensuring smooth flight-ready cargo documentation.

Responsibilities

• Receive and acknowledge shipment job sheets from Customer Service team.
• Scrutinize documents to ensure no undeclared dangerous goods.
• Raise any doubts to Customer Service team when uncertain.
• Data entry into CW1 / CIMS for shipment execution.
• Provide draft Air Waybill (House, Master, Direct) to Customer Service team.
• Receive cargo collection note from vendor and sort into individual job sheet.
• Inform Customer Service team of discrepancies based on cargo at warehouse.
• Perform Dangerous Goods Declaration based on IATA requirements.
• Check cargo against DG to avoid rejections.
• Update team if DG issue can be rectified or to hold shipment.
• Enter cargo weight and dimensions into CW1 / CIMS for final AWB execution.
• Calculate cost savings to raise Master Air Waybill to next tier.
• Sort final documents to cargo pouch, pre-alert set and shipment lot set.
• Send pre-alerts to Overseas Agents.
• Submit FWB and FHL in CW1 and update relodge information in SATS portal.
• Label cargo with flight and airwaybill details.
• Perform general checks to ensure no hazard label or markings are present.
• Liaise with vendor for lodgment of cargo.
• Attend to additional requests by SATS / DNATA upon lodgment of cargo.

Job description

• Work closely with Air Export Customer Serviceteam to receive and carry out instructions pertaining to outbound shipments.
• Receive and acknowledge shipment job sheets from Customer Service team.
• Scrutinize the documents and information within the job sheets to ensure there is no undeclared dangerous goods.
• In case of uncertainty, to raise any doubts to Customer Service team for
• Data entry into CW1 / CIMS in preparation for shipments execution.
• Provide draft Air Waybill (House, Master, Direct) to Customer Service team as requested.
• Receive cargo collection note from vendor and sort into individual job sheet for shipment execution.
• Inform Customer Service team immediately if there is discrepancy base on physical cargo that arrived in our warehouse.
• Perform Dangerous Goods Declaration based on IATA requirements.
• Perform checks on physical cargo by tallying with DGD to avoid DG rejections.
• Update Customer Service team if the DG issue can be rectified or to hold back shipment.
• Data entry of cargo weight and dimensions into CW1 / CIMS for final Air Waybill execution.
• Calculate and assess for cost savings to raise Master Air Waybill to next tier upon final execution.
• Sort final documents to cargo pouch, pre-alert set and shipment lot set.
• Send pre-alerts to Overseas Agents.
• Submit FWB and FHL in CW1 and update relodge information in SATS portal.
• Label cargo in accordance with flight and airwaybill details.
• Perform general checks to ensure there is no unnecessary hazard label and markings.
• Liaise and update vendor for lodgment of cargo.
• Attend to additional requests by SATS / DNATA when required upon lodgment of cargo.

Please be informed your finalized duties will be determined by your HOD