AI-Driven Customer Reliability Engineer

Cloudflare, Inc.; Singapore; Presencial; SGD 120.000 - 180.000; Jornada completa

Descripción de la vacante

Cloudflare is seeking a Customer Reliability Engineer to join our Singapore-based team. You will own high-severity incidents end-to-end, reproduce defects, identify root causes, and coordinate with Product Engineering to implement durable fixes at scale.

You will also drive proactive reliability by building telemetry, detectors, and automation that reduces toil, while partnering with cross-functional teams to improve product reliability and performance for customers worldwide.

Formación

• Minimum 5 years of hands-on SRE or reliability engineering experience.
• Experience with incident management and postmortems.
• Strong networking and security fundamentals.

Responsabilidades

• Rapid incident response and root cause analysis across the full stack.
• Proactive reliability engineering and cross-functional collaboration.
• Develop telemetry, detectors, and automation to reduce toil.
• Partner with Product Engineering to drive fixes and improvements.

Conocimientos

Customer-facing engineering

SRE practices

Networking knowledge

Incident response

Automation scripting

Herramientas

Python

Bash

Wireshark

Grafana

Kibana

Descripción del empleo

Cloudflare is seeking a Customer Reliability Engineer to join our Singapore-based team. You will own high-severity incidents end-to-end, reproduce defects, identify root causes, and coordinate with Product Engineering to implement durable fixes at scale.

You will also drive proactive reliability by building telemetry, detectors, and automation that reduces toil, while partnering with cross-functional teams to improve product reliability and performance for customers worldwide.