Front Desk & Student Services Specialist

WSH EXPERTS PTE. LTD.; Singapore; On-site; SGD 27,000 - 40,000; Full time

Job summary

WSH EXPERTS PTE. LTD. in Singapore is seeking a Front Desk & Customer Service representative to support students, visitors, contractors and guests with information and inquiries in person, by phone or email.

The role also covers security/compliance through sign-in logs, mail handling, and general administrative duties to keep the reception area neat and welcoming.

Responsibilities

• Front Desk & Customer Service: Manage front desk operations by assisting students, visitors, contractors and guests, handling calls, directing enquiries, and providing accurate information in person, by phone or email.
• Security & Compliance: Manage sign-in sheets for contractors, enrichment trainers and CCA instructors.
• Administrative Support and Mail Handling: Receive, sort, and distribute daily mail, parcels, and courier deliveries. Pack and distribute collaterals from MOE and other agencies. Perform clerical duties such as filing, photocopying, scanning, laminating and faxing.
• Basic First Aid: Attend to sick and injured students, calling parents when necessary.
• Upkeep: Ensure the reception area are neat, clean, and presentable at all times.
• Any other administrative duties assigned by school based on school’s needs.

Job description

Job Description

Duties generally include:

• Front Desk & Customer Service

Manage front desk operations by assisting students, visitors, contractors and

guests, handling calls, directing enquiries, and providing accurate information in

person, by phone or email.

• Security & Compliance

Manage sign-in sheets for contractors, enrichment trainers and CCA instructors.

• Administrative Support and Mail Handling

Receive, sort, and distribute daily mail, parcels, and courier deliveries.

Pack and distribute collaterals from MOE and other agencies.

Perform clerical duties such as filing, photocopying, scanning, laminating and

faxing.

• Basic First Aid

Attend to sick and injured students, calling parents when necessary.

• Upkeep

Ensure the reception area are neat, clean, and presentable at all times.

• Any other administrative duties assigned by school based on school’s

needs.