Customer Service Officer - Learning Centre

SEARCH AVENUE PRIVATE LIMITED; Singapore; On-site; SGD 28,000 - 39,000; Full time

Job summary

SEARCH AVENUE PRIVATE LIMITED is seeking a Customer Service Officer to support daily operations of its education centre that teaches and nurtures primary and secondary students. You will be the friendly bridge between parents, students, teachers, and colleagues, ensuring clear communication and a positive experience for everyone who walks through our doors!

You will manage class schedules, handle walk-ins, calls and online inquiries with helpful course consultations, and assist with day-to-day

Qualifications

• Strong interpersonal and communication skills.
• Ability to liaise with parents and teachers.
• Capable of working independently or in a team and prioritising tasks.

Responsibilities

• Manage, coordinate, and facilitate class schedules for the centre.
• Handle walk-ins, calls, and online inquiries with course consultations.
• Support day-to-day administrative operations to keep the centre running smoothly.

Skills

Interpersonal skills

Communication

Teamwork

Multitasking

Education

GCE 'N' Level

Job description

Location: Central/ East

Employment Type: Full-time

Working Hours : 3 weekday + 2 weekend

Our client is looking for a Customer Service Officer to support the day-to-day operations of their education centre, where they teach and nurture primary and secondary school students . You'll be the friendly bridge between parents, students, teachers, and colleagues - ensuring great communication and creating a positive experience for everyone who walks through our doors!

What You'll Be Doing

• Manage, coordinate, and facilitate class schedules for the centre.
• Handle walk-ins, calls, and online enquiries - providing helpful course consultations to parents and students.
• Support day-to-day administrative operations to keep the centre running smoothly.

What We're Looking For

• Great interpersonal and communication skills - you enjoy talking to people and working with children.
• Able to coordinate and liaise with parents and teachers
• Able to work independently or as a team and able to prioritize work on hand
• Min. GCE 'N' Level
• Candidates with customer service experience from other industries are welcome to apply too

We regret that only shortlisted candidates will be notified.