Administrative support Customer service

NEOLASER SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 26,000 - 39,000; Full time

Job summary

NEOLASER SOLUTIONS PTE. LTD. in Singapore is seeking a proactive Administrative Coordinator to support daily operations, customer service, and office processes.

You will coordinate schedules with internal teams, assist with procurement and AR tasks, manage communications, and help maintain documentation while delivering reliable service.

Qualifications

• Fresh Diploma holders or ITE graduates are welcome to apply.
• Proactive, independently with good communication skills.
• Self-motivated, result and customer-oriented.

Responsibilities

• Coordinate customer service schedules and repair arrangements with internal teams.
• Assist in coordinating technicians' work schedules and daily operations.
• Liaise with technical team to ensure servicing, maintenance & repairs meet standards.
• Coordinate procurement activities including supplier communication and PO issuance.
• Support AR by preparing invoices, credit notes, proforma invoices and follow-ups.
• Manage company emails, WhatsApp messages and phone calls with customers, suppliers and internal teams.
• Provide daily administrative and operational support including document management and data updates.

Skills

Customer service

Communication skills

Multitasking

Administrative coordination

Proactivity

Education

Diploma or ITE certification

Tools

MS Office

Job description

Job Description & Requirements

Roles & Responsibilities

• Coordinate customer service schedules and repair arrangements with internal teams.
• Assist in coordinating technicians' work schedules and daily operations to ensure smooth service delivery.
• Liaise with technical team to ensure all servicing, maintenance & repairs of instruments are met with the required standard
• Coordinate procurement activities including supplier communication, quotation comparison, purchase orders issuance etc.
• Customer service orientated, order fulfilment to customer, include pre-sales, post sales follow-up promptly.
• Maintain daily cash flow records and assist with basic financial documentation.
• Perform administrative and other ad-hoc tasks assigned.
• Ability to multitask and prioritize all administrative paperwork
• Support Accounts Receivables (AR) by preparing invoices, credit notes, proforma invoices, billing summaries and following up on customers' payments
• Manage and respond to company emails, WhatsApp messages and phone calls, communicating with customers, suppliers and internal teams.
• Provide daily administrative and operational support including document management, data updates and office coordination.
• Passionate, self-motivated with service-oriented attitude.

Requirements

• Fresh Diploma holders or ITE graduates are welcome to apply
• Proactive, independently with good communication skills.
• Self-motivated, result and customer-oriented.

** 5-day work