Admin Executive Cum Customer Service Officer

Tien Hsia Language School; Singapore; On-site; SGD 28,000 - 33,000; Full time

Job summary

Tien Hsia Language School in Singapore is seeking a diligent admin payroll assistant to handle enrolments, payroll processing and general office support.

The role requires bilingual communication (English and Mandarin), a customer-service mindset, and readiness to work with children, while ensuring compliance with regulatory requirements and accurate fee collection.

Qualifications

• Minimum Diploma, Pre-University, or A Level equivalent qualification.
• Customer Service-oriented, patience and able to handle children.
• Must communicate in English / Mandarin; Mandarin proficiency preferred.
• Willing to take exam relating to Employment Agency (EA) Licence.

Responsibilities

• Handle and process all enrolments, registration and school fee collection.
• Handle and follow-up customer enquiries.
• Maintain payroll records and ensure compliance with statutory regulations.
• Manage end-to-end payroll processes ensuring accurate and timely payments.
• Provide administrative support, including document filing, data entry, printing, invoicing etc.
• Identify Gebiz invitations for response.

Skills

Customer service

Communication

English & Mandarin

Education

Diploma or equivalent

Job description

Responsibilities

• Handle and process all enrolments, registration and school fee collection.

• Handle & follow-up customer enquiries.

• Maintain payroll records and ensure compliance with statutory regulations.

• Manage end-to-end payroll processes ensuring accurate and timely payments.

• Provide administrative support, including document filing, data entry, printing, invoicing etc.

• Identify Gebiz invitations for response

Requirements

• Minimum Diploma, Pre-University, or A Level equivalent qualification
• Customer Service-oriented, patience and able to handle children
• Must be able to communicate in English / Mandarin. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.
• Willing to take exam relating to Employment Agency (EA) Licence

Working Schedule: Monday to Friday: 9:00am to 6:00pm

Working Location: 190 Clemenceau Avenue #04-02 Singapore Shopping Centre Singapore 239924

Salary: S$2500 to S$3000