Customer Service Admin

MOYUAN CULTURE EDUCATION CENTRE PTE. LTD.; Singapore; On-site; SGD 22,000 - 28,000; Full time

Job summary

Moyuan Culture Education Centre Pte. Ltd. in Singapore is hiring a Customer Service Admin to join a friendly team, on-site. This full-time role focuses on welcoming visitors, handling inquiries, and ensuring a positive experience.

You will engage customers, manage front-office tasks, and support program information. Fluency in English and Mandarin, strong communication, and a positive attitude are essential. Salary SGD 2,000–2,500 monthly plus commissions for closing enrollments.

Qualifications

• No formal education certificate required.
• Fluent in English and Mandarin.
• Strong front-desk communication and interpersonal skills.

Responsibilities

• Engage with customers and address inquiries in a friendly and professional manner.
• Assist in managing administrative tasks related to customer service.
• Provide clear information about services and programs.

Skills

Bilingual English & Mandarin

Interpersonal communication

Customer-facing

Job description

Moyuan Culture Education is on the lookout for a Customer Service Admin to join our friendly team in Singapore. This full-time, on-site role is perfect for those ready to jump into a dynamic environment within the education management sector.

As a Customer Service Admin, you will be the welcoming face of our organization, ready to engage with customers directly. You won't just be at your desk; you'll actively communicate with visitors, assisting them with inquiries and ensuring a positive experience. We offer a competitive monthly salary range of SGD 2,000 - SGD 2,500 + Commissions for closing enrolments . Supportive team atmosphere that prioritizes collaboration and growth.

MUST be Singaporean or PR as we DO NOT have any available vacancies for SP/WP/EP

Responsibilities

• Engage with customers and address their inquiries in a friendly and professional manner
• Assist in managing administrative tasks related to customer service
• Provide clear information about our services and programs
• Handle customer feedback and escrow issues when necessary
• Maintain a welcoming and organized front office environment
• Facilitate communication between customers and management
• Ensure timely follow-up on customer requests or concerns
• Contribute to a positive team culture and collaborative work environment

Requirements

• No formal education certificate needed
• Able to converse, read, and write fluently in both English and Mandarin
• Strong interpersonal and communication skills
• Confidence in engaging with customers face-to-face
• Basic computer skills for administrative tasks
• Good problem-solving skills (preferred but not mandatory)
• A positive attitude and a team-oriented mindset
• Ability to work in a fast-paced environment