Customer Service Officer @ Punggol

Tien Hsia Language School; Singapore; On-site; SGD 28,000 - 39,000; Full time

Job summary

Tien Hsia Language School in Singapore is seeking an admin and customer service staff to support daily school operations and manage enrolments. You will handle registrations, respond to enquiries, and assist with general administrative tasks while ensuring a welcoming environment for students and parents.

The ideal candidate has a diploma or higher, is customer-service oriented, patient with children, and can communicate in Mandarin and English to liaise with multilingual teams.

Qualifications

• Diploma or higher required.
• Customer service oriented; patient and able to handle children.
• Willing to work weekday evenings, weekends and public holidays.
• Able to communicate in Mandarin and English to liaise with Mandarin- and English-speaking colleagues.

Responsibilities

• General administrative work.
• Handle and process all enrolments and registration.
• Handle and follow-up customers' enquiries.
• Assist in daily school operations and any ad-hoc duties as assigned.

Skills

Customer service

Mandarin

English

Education

Diploma & above

Job description

Responsibilities:

• General Adminstration work
• Handle and process all enrolments and registration
• Handle & follow-up customers' enquires
• Assist in daily school operations and any ad-hoc duties as assigned

Requirements:

• Diploma & above
• Customer Service-oriented, patience and able to handle children.
• Able to work in weekdays evening, weekends and public holiday
• Must be able to communicate in Mandarinand English to be able to liaise with Mandarin and English speaking associates on handling daily school operations

Working Location: Punggol Area