Admin Executive at Tuition Centre

MATT'S EDU PTE. LTD.; Singapore; On-site; SGD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive salary package

Supportive work environment

Career advancement opportunities

Sales incentive for new sign-ups

Company insurance

Performance bonus

Lifestyle bonus

AWS

Job summary

Matt's Education is an enrichment centre offering English, Maths and Science classes for primary and secondary levels with two outlets in Jurong West and Clementi. The role focuses on front desk support, enrolment processing, and daily centre operations to ensure a smooth learning environment.

We value friendly, customer‑oriented staff who can multi-task in a fast-paced setting, collaborating with teachers and parents to track student progress and maintain operations across the centre.

Qualifications

• Diploma or degree in a relevant field.
• Strong communication and front-line representation skills.
• Proficient in Microsoft Office.

Responsibilities

• Provide front desk support and manage student registration, walk-ins, and parent inquiries.
• Manage day-to-day centre operations, maintain cleanliness and inventory.
• Cultivate relationships with parents/guardians and students; respond to queries.
• Coordinate class scheduling, student records and related reports.
• Collaborate with teaching staff for smooth operations and communicate progress to parents.
• Assist in preparation of lesson materials.
• Handle enrolment payments, refunds, and budget-related tasks.
• Collaborate with academic and creative teams for centre operations.

Skills

Front desk operations

Centre management

Customer relationship management

Administrative tasks

Multi-tasking

Excellent communication

Team collaboration

Friendly disposition

Education

Diploma or degree in a relevant field

Tools

Microsoft Office

CRM software

Job description

About Matt's Education

Matt's Education is an enrichment centre specialising in English, Maths and Science classes for primary and secondary levels. We have always been steadfast in our belief that the enjoyment of childhood and pursuit of academic success can be in the same melting pot. Currently, we have two outlets - Jurong West and Clementi.

Key Responsibilities

• Front Desk Operations: Provide front desk support and manage student registration, walk-ins, and parent inquiries.
• Centre Management: Manage the day-to-day operations of the centre, maintaining cleanliness, organization, and inventory management. Develop and enforce operational policies and procedures.
• Customer Relationship Management: Cultivate and maintain strong relationships with parents/guardians and students. Respond to queries and follow-ups in a timely and friendly manner.
• Administrative Support: Manage class scheduling, student records, and relevant reports.
• Collaborate with teaching staff to ensure smooth class operations and effective communication with parents regarding student progress.
• Assist in the preparation of lesson material.
• Finance-related: Handle financial aspects related to enrolment and operations, including monitoring and reconciling payments, processing refunds, and managing budgetary considerations.
• Collaboration: Work closely with academic and creative teams for the effective running of the centre.

Requirements

• Diploma or degree in a relevant field
• A service-oriented individual with a friendly disposition.Ability to work in a fast-paced environment and multi-task
• Proficient in Microsoft Office (Word, PowerPoint, Excel).
• Excellent communication skills and comfortable as a front-line representative.

What We Offer

• A competitive salary package.
• A supportive, family-like work environment that encourages personal and professional growth.
• Opportunities for career advancement.

Working hours and Location

• 5-day work week (4 weedays, 1 weekend)
• 12nn to 9.30pm or 10.30am to 7.30pm (on weekdays)
• 8am to 5pm (on weekdays)
• Jurong West and Clementi

Benefits:

• Sales incentive for new sign-ups
• Company insurance
• Performance bonus
• Lifestyle bonus
• Annual Wage Supplement (AWS)