Admin Coordinator (SG/PR ONLY)

The Thought Tailor; Singapore; On-site; SGD 33,000 - 47,000; Full time

Job summary

The Thought Tailor is seeking an Admin Coordinator to support day-to-day administrative and operational functions across its education centres in Singapore. The role involves coordinating classes, communicating with parents and students, supporting tutors, and maintaining accurate records to ensure smooth centre operations.

It is a front-facing, operations-focused position requiring strong organisation, responsibility, and clear communication in a fast-paced education environment.

Qualifications

• Committed to 5 working days per week, including at least 1 weekend day, with work-from-home included.
• Able to work a 9-hour shift (8 hours plus 1-hour break).
• Strong organisational and time-management skills.
• Excellent written and verbal communication.
• Comfortable communicating professionally with parents, students, tutors, and colleagues.

Responsibilities

• Manage daily centre administrative and operational matters.
• Attend to enquiries from parents and students via WhatsApp, phone, and in person.
• Assist with student registrations, class scheduling, rescheduling, make-up lessons, and other class arrangements.
• Maintain and update student, attendance, payment, and class records accurately.
• Coordinate with tutors regarding lesson schedules, student matters, classroom arrangements, and operational updates.
• Provide front-desk support and assist parents and students arriving at the centre.
• Prepare classrooms and ensure the centre is organised and ready for lessons.
• Assist with collection and tracking of administrative documentation.
• Handle printing, filing, preparation of teaching materials, and general administrative duties.
• Support student enrolment and follow up with prospective or existing customers where required.

Job description

About the role

The Admin Coordinator supports the day-to-day administrative and operational functions of The Thought Tailor's education centres. The role involves coordinating classes, communicating with parents and students, supporting tutors, maintaining accurate records, and ensuring that centre operations run smoothly. This is a front-facing and operations-focused role suited to someone who is organised, responsible, communicative, and comfortable working in a fast-paced education environment.

Key responsibilities

• Manage daily centre administrative and operational matters.
• Attend to enquiries from parents and students via WhatsApp, phone, and in person.
• Assist with student registrations, class scheduling, rescheduling, make-up lessons, and other class arrangements.
• Maintain and update student, attendance, payment, and class records accurately.
• Coordinate with tutors regarding lesson schedules, student matters, classroom arrangements, and operational updates.
• Provide front-desk support and assist parents and students arriving at the centre.
• Prepare classrooms and ensure the centre is organised and ready for lessons.
• Assist with collection and tracking of administrative documentation.
• Handle printing, filing, preparation of teaching materials, and general administrative duties.
• Support student enrolment and follow up with prospective or existing customers where required.

About you

• Able to commit to 5 working days per week, including at least 1 weekend day, work from home included.
• Able to work a 9-hour scheduled shift, comprising 8 working hours and a 1-hour break.
• Comfortable working primarily at Vision Exchange or Coronation Plaza, with flexibility to work at other The Thought Tailor locations when needed.
• Strong organisational and time-management skills.
• Good written and verbal communication skills.
• Comfortable communicating professionally with parents, students, tutors, and colleagues.
• Responsible, detail-oriented, and able to handle multiple administrative tasks simultaneously.
• Comfortable using common digital tools such as Google Workspace, Microsoft Office, WhatsApp, and spreadsheets.
• Able to work independently while collaborating effectively with the wider team.

About us

The Thought Tailor operates across 3 education centres.