Admin, Career Services (Temporary)

EMPLOYMENT AND EMPLOYABILITY INSTITUTE PTE. LTD.; Singapore; Presencial; SGD 20.000 - 33.000; Jornada completa

Descripción de la vacante

EMPLOYMENT AND EMPLOYABILITY INSTITUTE PTE. LTD. in Singapore is seeking a support staff to provide administrative and customer service support to the career centre operations. You will review records, assist with data entry, and support daily operations in a fast-paced environment.

The role requires English proficiency and a second language, plus prior customer service experience. Proactivity, teamwork, and familiarity with MS Office are valued traits for success.

Formación

• Minimum O level or higher qualification.
• Ability to converse in English and another 2nd language.
• Prior customer service experience preferred, especially with challenging clients.

Responsabilidades

• Check and prepare records: review case & records for accuracy and completeness.
• Assist with data entry: create profiles, update fields, retrieve missing information, verify cases from internal systems.
• Handle high volume data entry and ensure timely, accurate entries.
• Support reporting and operations: ad-hoc record checks, data reconciliation, reporting and administrative tasks.

Conocimientos

Customer service

Data entry

Record management

MS Office

Educación

O level or higher

Herramientas

MS Office (Excel & Word)

Descripción del empleo

As a support staff, you will be providing administrative and customer service support to the career centre operations. Your duties include:

Responsibilities

• Check and prepare records: Review case & records to ensure information is accurate, complete and up to date.

• Support case processing: Assist with processing data entry cases, including creating profiles, updating required fields, retrieving missing information and calling to verify cases from internal systems where needed.

• Handle data entry cases: Manage a high volume of data entry cases and ensure information is keyed in accurately and on time, based on the criteria and guidance provided.

• Support reporting and operations: Assist with ad-hoc record checks, data reconciliation, reporting support and other administrative tasks to support daily operations.

Requirements

• O level and above qualification

• Able to converse in English & another 2nd language

• Prior customer service experience, preferably in handling challenging situations or demanding clients

• Meticulous, independent and a team-player

• Willing to learn and able to adapt to new job matching systems

• Proficient in MS Office (Excel & Word)

Only Singaporeans may apply.
We will only contact shortlisted candidates.