Admin Assistant - Senior Care Centre

ACTIVE GLOBAL RESPITE CARE PTE. LTD.; Singapore; On-site; SGD 31,000 - 42,000; Full time

Job summary

ACTIVE GLOBAL RESPITE CARE PTE. LTD. is seeking a customer service-oriented professional to manage front desk operations at our Ghim Moh centre in Singapore.

You will register clients, schedule appointments, handle inquiries, and support a smooth daily workflow. The role requires strong communication skills, a can-do attitude, and the ability to multitask in a busy environment. Rotational weekends and day shifts are part of the schedule, with opportunities to contribute to centre operations as

Qualifications

• Minimum GCE O level or equivalent.
• Excellent communication skills and a pleasant personality.
• Proficient in Microsoft Office and comfortable using a computer.

Responsibilities

• Responsible in clients' registration and scheduling of appointments.
• Assist to handle and resolve clients' complaints.
• Ensure the smooth operation of the front counter.
• Filing and documentation.
• Handle incoming calls.
• Maintain the stock of stationery.
• Maintain the key system.
• Updating of operational data.
• To assist in centre operations from time to time.
• Any other tasks as and when assigned by the Centre Manager.

Skills

Customer service

Multitasking

Microsoft Office

Communication skills

Team player

Education

GCE O Level

Job description

• Responsible in clients' registration and scheduling of appointments.
• Assist to handle and resolve clients' complaints.
• Ensure the smooth operation of the front counter.
• Filling and documentation.
• Handle incoming calls.
• Maintain the stock of stationery.
• Maintain the key system.
• Updating of operational data.
• To assist in centre operations from time to time.
• Any other tasks as and when assigned by the Centre Manager.

Requirements:

• Minimum GCE "O" level.
• Possess pleasant personality and excellent communication skills.
• Must be proficient in Microsoft Office and comfortable using a computer.
• Minimum 1 year of customer service experience.
• Ability to multitask and strong problem-solving skills.
• Day shift work and rotational weekends required.
• Possess can-do attitude, meticulous with an eye for details. good interpersonal skills, independent and committed team player.
• Able to meet tight deadlines and work under pressure.

Location will be at Ghim Moh