Admin Assistant (Khatib Senior Care Centre)

Sree Narayana Mission (Singapore); Singapore; On-site; SGD 31,000 - 47,000; Full time

Job summary

Sree Narayana Mission (Singapore) is seeking an Administrative Assistant to support the Centre Manager with daily operations, client intake, and financial tasks. The role involves handling inquiries, processing admissions, and maintaining inventories in a community service setting.

The position requires a minimum GCE O Level and at least 1 year of related experience in social services, with strong MS Word/Excel skills and a service-oriented mindset.

Qualifications

• Minimum GCE O Level required.
• At least 1 year of related administration and financial experience in the social service sector.
• Proficiency in MS Word and MS Excel.

Responsibilities

• Support Centre Manager in administrative duties per policies and MOH standards.
• Answer phone and walk-in queries about centre activities and provide referrals.
• Process admissions/withdrawals and paperwork.
• Complete new client intake and collect supporting documents.
• Maintain inventory of surgical items, food rations, stationery, uniforms and misc.
• Manage petty cash and cash flow records for the Centre.
• Handle receipts and bank deposits; liaise with Finance.
• Process subvention claims for submission to regulatory agencies.
• Arrange transport logistics for clients.

Skills

Billing Procedures

Change Management

Continuous Improvement Management

Emergency Response and Crisis Mgmt

Excellence in Service

Frontline Services Management

Management of Stakeholders

Service Oriented

Communication

Interpersonal Skills

Problem Solving

Teamwork

Education

GCE O Level

Tools

MS Office

Job description

• Supports and assist the Centre Manager in the delivery of administrative duties in the Centre accordance to established policies and procedures and comply to MOH standard regulations
• Answer phone and walk-in queries with regards to the community activities and services provided by the Centre, and to provide appropriate referrals.
• Process registration for admission / withdrawal including all the paperwork required for the process.
• Administrative duties include completing new client intake and gathering supporting documents
• Maintain the inventory of all surgical items, food rations, stationery, uniform & miscellaneous.
• Maintain the Centre's petty cash and cash flow records on behalf of the Centre Manager.
• Handle receipt of payment, ensure bank-in and update Finance department
• Process subvention claims for submission to regulatory agencies
• Arrange transport logistic for clients

Requirements

• Minimum GCE O Level
• Minimum 1 year of related experience (administration & financial) in social service sector
• Proficient in Microsoft Office (MS Word & MS Excel)

COMPETENCY AND PROFICIENCY LEVEL

Must-Have Competencies

- Billing Procedures - Level 2

- Change Management - Level 1

- Continuous Improvement Management - Level 2

- Emergency Response and Crisis Management - Level 2

- Excellence in Service - Level 1

Good-To-Have Competencies

- Frontline Services Management - Level 1

- Management of Stakeholders - Level 1

Critical Core Skills

- Service Oriented - Basic

- Communication - Basic

- Interpersonal Skills - Basic

- Problem Solving - Basic

- Teamwork - Basic

*For more information, please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this website https://www.skillsfuture.gov.sg/skills-framework/social-service