Admin Assistant (Operation Department)

CWCS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A service provider in Singapore is seeking Full-Time & Part-Time Admin Assistants in the Operations Department. The role involves managing client queries, scheduling, and ensuring cleaning standards are met. Candidates should have at least one year of experience in customer service, possess a minimum 'O' level education, and demonstrate strong interpersonal and problem-solving skills. The position requires effective communication and the ability to work in a fast-paced environment.

Qualifications

• Minimum 1 year experience in customer service and scheduling.
• Customer-oriented with good interpersonal and communication skills.
• Pleasant and friendly personality with strong problem solving capabilities.

Responsibilities

• Communicate well with clients, floaters, and cleaners through various channels.
• Maintain a positive and professional attitude toward clients.
• Arrange floater or cleaner jobs schedule and monitor cleaning standards.

Skills

Customer service

Scheduling

Interpersonal skills

Problem-solving

Computer literacy

Education

Minimum 'O' level

Job description

We are looking for Full-Time & Part-Time Admin Assistant (Operation Department) for daily operation to manage client / a pool of floater and cleaner queries, schedule and feedbacks …. etc . Must be details, good at follow up and good time management. Need to manage and monitor equipment, cleaning solutions and cleaning standard.

Work Day:

FT: 6 Days - Must able to commit on Sat or Sun

PT: 3 weekdays + 1 weekend

Work Shift:

7am to 4pm or 2pm to 11pm

Responsibilities:

• Able to communicate well/fast with client, floater and cleaner through various channels (e.g phone calls, Chat / SMS, emails, walk-ins)
• Maintaining a positive, empathetic, and professional attitude toward clients at all times Responding promptly to client inquiries & complaints Ensure client satisfaction and provide professional client support
• To arrange floater or cleaner jobs schedule and monitor cleaning standard. Collect mails and documents
• Assist in any ad hoc duties assigned by Executive or Assistant Executive

Requirements:

• Minimum 1 year experience in customer service, scheduling
• Minimum 'O' holder Customer-oriented with good interpersonal and communication skills
• Pleasant and friendly personality Strong problem solving capabilities
• Able to work at a fast pace environment, fast learner, willing to take up responsibility Computer literacy