Admin Assistant (FSC)

HYPERSCAL SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 27,900 - 40,176; Full time

Job summary

Allkin Singapore is seeking an Admin Assistant to support the Family Service Centre’s daily operations. You will welcome visitors, route inquiries, handle calls and emails, and provide essential administrative support to staff, including meeting logistics and data entry.

Ideal candidates have at least 1 year of related experience, strong Microsoft Office skills, and a compassionate, client‑focused approach.

Qualifications

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong communication and interpersonal skills.
• Organized with attention to detail and confidentiality.
• At least 1 year of relevant administrative experience.

Responsibilities

• Greet visitors, direct inquiries, and support front desk activities.
• Screen and forward phone calls and emails to the appropriate staff.
• Provide administrative support including data entry and meeting logistics.
• Assist with office supplies, records, and coordination with stakeholders.

Skills

MS Office

Data entry

Communication

Organizational skills

Confidentiality

Multitasking

Education

GCE A Level or Higher Nitec

Job description

COMPANY DESCRIPTION

Founded in 1978 as Singapore's first family service centre, Allkin Singapore is a community-centric social service agency that believes everyone has the potential to create positive change, regardless of age, race, or background.

Through our service offerings, strategic partnerships, and community initiatives, we unlock opportunities for vulnerable individuals and families to overcome life's challenges, build a brighter future, and inspire others to do the same.

RESPONSIBILITIES

The Admin Assistant is essential in ensuring the efficient operation of the Family Service Centre. The role involves managing a variety of administrative tasks and collaborating with other corporate departments and external stakeholders. This position requires a strong sense of responsibility and the willingness to work in a high‑paced environment alongside social service practitioners.

Front Desk and Communication Management

• Welcome visitors and addressing inquiries about the organization's services.
• Direct visitors to the appropriate staff or department.
• Manage incoming phone calls and messages, screening and forwarding them promptly to the right team members.
• Handle and redirecting incoming emails to the appropriate staff or departments.
• Manage mail, packages, and deliveries, ensuring timely distribution to relevant personnel.
• Facilitate communication with internal teams and external stakeholders.

Administrative Support

• Perform essential administrative tasks, including data entry, coordinating staff appointments, and preparation of reports.
• Provide logistical support for meetings, including overseeing meeting room booking, and preparing meeting materials.
• Assist in the other administrative processes as required (i.e. procuring of food ration supplies).

Office Management

• Monitor and manage office supplies inventory.
• Coordinate office maintenance and repairs.

QUALIFICATIONS

• At least GCE A" Level or Higher Nitec
• At least 1 year of work experience in a related role.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with database management.
• Strong communication skills, both verbal and written, with the ability to interact effectively with diverse individuals.
• Excellent organizational skills and attention to detail.
• Compassionate, patient, and empathetic with a genuine interest in helping families.
• Ability to handle sensitive information with discretion and maintain confidentiality.
• Strong multitasking abilities in a fast‑paced environment.