Admin Associate, Restorative Service

HYPERSCAL SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

Allkin Singapore is seeking an Administrative Associate to support the day-to-day administrative and financial processes of the centre, ensuring operations run smoothly and efficiently.

You will play an indirect but important role in enabling rehabilitation and positive social impact by supporting casework teams, maintaining accurate records, and driving organized workflows in a structured, compliance-driven environment.

Qualifications

• Minimum O Levels, ITE, or Diploma.
• 1–3 years in administrative, finance support, or data-related roles.
• Proficiency in Microsoft 365; working knowledge of Excel for tracking and reporting.
• Highly organised, detail-oriented, and able to manage multiple priorities. Strong communication skills are essential.
• Comfortable working in a structured, compliance-driven environment and open to adopting new systems.

Responsibilities

• Process reimbursements, petty cash claims, and financial assistance submissions with accuracy and compliance.
• Monitor balances, track expenditures, and support monthly financial reporting.
• Maintain proper documentation and liaise with Finance to ensure timely processing and audit readiness.
• Manage onboarding administration, claims processing, and documentation filing.
• Support audits, compliance checks, and respond to internal administrative enquiries.
• Manage procurement and inventory of office and pantry supplies using internal procurement systems.
• Coordinate meetings, events, and centre activities, including recording minutes and distributing updates.
• Monitor office equipment, coordinating servicing or replacement to prevent disruptions.
• Work closely with caseworkers, Finance, and stakeholders to ensure timely submissions and follow-ups.
• Consolidate reports to ensure streamlined data collection and drive process improvements.

Skills

Microsoft 365

Excel

Data entry

Organizational skills

Communication

Education

Diploma or equivalent

ITE

O Levels

Tools

Microsoft 365

Excel

Job description

Company Description

Founded in 1978 as Singapore's first family service centre, Allkin Singapore is a community-centric social service agency that believes everyone has the potential to create positive change, regardless of age, race, or background.

Through our service offerings, strategic partnerships, and community initiatives, we unlock opportunities for vulnerable individuals and families to overcome life's challenges, build a brighter future, and inspire others to do the same.

Responsibilities

The Administrative Associate supports the day-to-day administrative and financial processes of the centre, ensuring that operations run smoothly and efficiently. This role keeps processes organised, accurate, and on track.

You play an indirect but important role in enabling the rehabilitation and positive social impact of incarcerated individuals and their families by supporting the teams who work directly with them.

Financial & Claims Administration

• Process reimbursements, petty cash claims, and financial assistance submissions with accuracy and compliance.
• Monitor balances, track expenditures, and support monthly financial reporting.
• Maintain proper documentation and liaise with Finance to ensure timely processing and audit readiness.

Administrative Operations

• Manage onboarding administration, claims processing, and documentation filing.
• Support audits, compliance checks, and respond to internal administrative enquiries.

Office & Logistics Support

• Manage the procurement and inventory of office and pantry supplies using internal procurement systems.
• Support logistics for meetings, events, and centre activities, including coordination, recording of minutes, and distribution of administrative updates.
• Monitor office equipment regularly, coordinating servicing or replacement to prevent operational disruptions.

Coordination & Communication

• Work closely with caseworkers, Finance, and stakeholders to ensure timely submissions and follow-ups.
• Consolidate reports to ensure streamlined data collection.
• Provide timely updates and reminders on key administrative timelines.

Data Management & Process Improvement

• Maintain databases and support accurate tracking of operational data.
• Identify opportunities to streamline workflows and improve administrative efficiency through digital tools.

Qualifications

• Minimum O Levels, ITE, or Diploma.
• 1-3 years in administrative, finance support, or data-related roles.
• Proficiency in Microsoft 365; working knowledge of Excel for tracking and reporting.
• Highly organised, detail-oriented, and able to manage multiple priorities. Strong communication skills are essential.
• Comfortable working in a structured, compliance-driven environment and open to adopting new systems.