Job Summary
Support the Accounts Receivable function by assisting with daily collection, billing, payment posting, and account reconciliation. Ensure records are maintained accurately and assist the Finance team with month-end closing, audit preparation, and other accounting tasks.
Responsibilities
- Assist in monitoring the accounts receivable (AR) aging report and follow up on outstanding payments
- Prepare and issue statements of account to customers and inter-companies, and record them accurately in the Opera system
- Follow up with customers on outstanding or overdue payments and assist in resolving payment discrepancies
- Perform daily posting and upload outstanding invoices to the relevant portals
- Assist with month-end closing activities and preparation of financial reports
- Process and post Debit and Credit Notes according to company procedures
- Assist with refund processing upon approval from authorized signatories and ensure the required supporting documents are complete
- Check refund and chargeback requests and provide the necessary supporting documents
- Prepare and maintain documents required for audit and financial reporting
- Ensure transactions are processed accurately in accordance with hotel policies and procedures
- Maintain proper filing of financial documents for easy reference and audit purposes
- Assist in following up on outstanding receivables through email and other communication channels
- Respond to queries from customers, auditors, banks, and head office when required
- Assist with other Finance functions and ad-hoc duties as assigned
Preferred Competencies and Qualifications
- Diploma in Accounting, Finance, or a related field
- 1 year of relevant experience, preferably in the hospitality industry
- Good attention to detail and willingness to learn
- Able to manage multiple tasks and meet deadlines
- Able to work independently and as part of a team
- Experience with Opera Cloud is an added advantage