We are looking for a responsible, organised and detail-oriented Accounts Receivable (AR) / Credit Controller cum Admin to join our growing aluminium and glass business.
This is a multi-functional role combining Accounts Receivable, credit control, quotation coordination and general administration.
The successful candidate will work closely with the Accountant, Sales Team, Project Team and Management to ensure quotations are properly prepared, customer accounts are accurately maintained, payments are followed up on time, and administrative processes run smoothly.
Candidates with experience in aluminium windows, doors, glass, construction, renovation, building materials or hardware will have an advantage.
Key Responsibilities
1. Quotation & Sales Coordination
- Assist the Sales Team in preparing customer quotations based on project requirements, measurements, drawings and agreed pricing.
- Coordinate with Sales, Technical and Project Teams to obtain the necessary information for quotations.
- Prepare and update quotation templates, pricing and supporting documents.
- Follow up on quotation status and maintain proper quotation records.
- Assist with amendments and revisions to quotations when required.
- Ensure quotation information is accurate before submission to customers.
- Coordinate customer purchase orders, confirmations and supporting documents.
2. Accounts Receivable (AR)
- Prepare and issue customer invoices according to approved quotations, contracts and project milestones.
- Record and monitor customer invoices and payment transactions in the accounting system.
- Maintain accurate customer account records.
- Match incoming payments against outstanding invoices.
- Prepare customer statements and AR aging reports.
- Identify overdue invoices and outstanding balances.
- Follow up with customers on outstanding payments professionally and systematically.
- Highlight payment issues, disputes or unusual transactions to the Accountant / Management.
3. Credit Control
- Monitor customer credit status and payment history.
- Follow the company's credit-control procedures and payment terms.
- Maintain a weekly outstanding-payment follow-up list.
- Contact customers regarding overdue accounts and document collection progress.
- Coordinate with Sales and Project Teams regarding payment status before further work or installation where applicable.
- Escalate long-overdue or disputed accounts to the Accountant / Management for further action.
- Assist in maintaining proper documentation for credit-control activities.
4. Finance Coordination
- Work closely with the Accountant on daily AR activities.
- Assist with monthly AR reconciliation.
- Assist in checking customer balances and outstanding accounts.
- Ensure invoices, receipts, credit notes and supporting documents are properly filed.
- Assist with month-end closing activities and finance reports.
- Identify discrepancies and bring them to the attention of the Accountant before making adjustments.
5. General Administration
- Maintain organised customer, quotation, invoice and payment records.
- Assist with filing and document management.
- Coordinate administrative matters between Sales, Accounts, Projects and Management.
- Maintain customer databases and internal records.
- Assist with preparing reports, spreadsheets and management summaries.
- Handle general office administration and other reasonable duties assigned by Management.
Ideal Candidate
Requirements
- Diploma / Nitec / Higher Nitec in Accounting, Finance, Business Administration or a related discipline .
- 1-3 years of relevant experience in AR, credit control, accounts administration or sales coordination preferred.
- Experience in the aluminium & glass, construction, renovation, building materials or hardware industry is an advantage.
- Basic understanding of invoicing, payment terms and Accounts Receivable processes.
- Good working knowledge of Microsoft Excel and Microsoft Office.
- Experience with accounting software is an advantage.
- Good numerical and analytical skills.
- Strong attention to detail and accuracy.
- Good communication and customer follow-up skills.
- Able to work independently while coordinating effectively with different departments.
- Responsible, proactive and willing to learn.
Key Skills
- AR & Credit Control
- Customer Payment Follow-Up
- Quotation Coordination
- Invoice Processing
- AR Aging
- Customer Account Management
- Excel & Reporting
- Document Control
- Sales Administration
- Internal Coordination
Key Performance Indicators (KPI)
- Accuracy and timeliness of quotations and invoices
- AR aging and payment follow-up
- Reduction of overdue customer accounts
- Timely customer statement issuance
- Accuracy of customer account records
- Proper documentation and filing
- Timely coordination with Sales, Projects and Accounts
- Compliance with company SOPs
- Responsiveness to customers and internal teams