Account Manager (Japanese Market)

BASHAN & GILEAD MARINE SERVICES PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A marine services company in Singapore is seeking an Account Coordinator to manage relationships with Japanese clients. The successful candidate must be proficient in both English and Japanese, enabling effective communication and coordination of client services. Responsibilities include preparing quotations, supporting account growth, and ensuring client satisfaction. This role is well-suited for individuals with experience in account support or customer service. Knowledge of Japanese business culture is an advantage.

Qualifications

• Proficiency in English and Japanese (spoken and written) for client interactions.
• Experience in account support or customer service roles.
• Strong communication and coordination abilities.

Responsibilities

• Act as the primary point of contact for Japanese clients.
• Coordinate client requests with internal teams.
• Prepare quotations and service confirmations.
• Support account growth through follow-ups and servicing.

Skills

Proficiency in English

Proficiency in Japanese

Strong communication skills

Coordination skills

Follow-up skills

Job description

Key Responsibilities

• Act as the primary point of contact for Japanese clients and support ongoing account relationships
• Coordinate client requests and service arrangements with internal operations and finance teams
• Prepare quotations, service confirmations, and basic client reports
• Support account growth through consistent follow-ups and client servicing
• Handle client inquiries and ensure timely communication
• Assist in maintaining customer satisfaction and long-term client relationships

Required Skills and Experience

• Proficiency in English and Japanese (spoken and written) to liaise with Japanese clients
• Relevant experience in account support, customer service, or client-facing roles
• Strong communication, coordination, and follow-up skills
• Ability to manage multiple tasks and meet deadlines
• Understanding of Japanese business culture is an advantage