Account Associate - Grow Key Accounts & Delight Clients

Grain; Singapore; Sur place; SGD 42 000 - 64 000; Plein temps

Avantages offerts par ce poste

Birthday leave

Competitive compensation

In-house training

Résumé du poste

Grain, based in Singapore, is growing its Sales team and seeks an Account Associate to manage a portfolio of smaller accounts and grow long-term customer value. You will own relationships with day-to-day stakeholders across operations, finance and procurement, guiding customers from enquiry to quotation and beyond.

Join a fast-paced team that emphasizes ownership, high standards, and data-driven improvements.

Qualifications

• 1–2 years in a client-facing sales or account coordination role.
• Strong organisation and follow-through, with the discipline to manage many accounts.
• High ownership and attention to detail, especially on quotations and order docs.
• Confident in pricing discussions and handling objections.

Responsabilités

• Own and grow a portfolio of assigned accounts, driving order frequency and long-term value.
• Build and maintain relationships with day-to-day stakeholders across leadership, operations, production, finance and procurement.
• Run the end-to-end order process: enquiry qualification, menu recommendation, quotation, confirmation and follow-up.
• Spot where assigned accounts are ordering below potential and take action to build regular ordering patterns.
• Take on accounts as allocated, building relationships from day one to ensure continued ordering growth.
• Manage order changes and amendments, coordinating with operations and kitchen for clean execution.
• Monitor churn risk and flag accounts to move to the correct owner with context.
• Keep CRM records complete and current and feed back learnings to improve workflows.

Connaissances

Account management

Client-facing sales

Organization

Attention to detail

Pricing & objections

Written & verbal communication

AI tools (Claude)

Outils

Claude AI

Description du poste

Grain, based in Singapore, is growing its Sales team and seeks an Account Associate to manage a portfolio of smaller accounts and grow long-term customer value. You will own relationships with day-to-day stakeholders across operations, finance and procurement, guiding customers from enquiry to quotation and beyond.

Join a fast-paced team that emphasizes ownership, high standards, and data-driven improvements.