24/7 Application Support Engineer | Java, Python & APIs

COMBUILDER PTE LTD; Singapore; On-site; SGD 42,000 - 62,000; Full time

Job summary

COMBUILDER PTE LTD is seeking an Application Support Engineer to troubleshoot software applications, resolve production incidents, and maintain services within SLA. The role requires hands-on work with Java, PHP, Python, C#.Net, SQL/PLSQL, APIs, and shell scripting.

You will work with end users and IT teams, provide bug fixes, and participate in monthly maintenance and patches. On-site shifts and quick learning are essential.

Qualifications

• Bachelor's degree in Computer Science or related field with at least 1 year of work experience.
• Hands-on experience with Java, PHP, Python, C#.Net, SQL/PLSQL, APIs RESTful and SOAP, and shell scripting.
• Proficient in database management (SQL Server, MySQL, MS Access) and OS (Linux, Windows Server).
• Excellent communication skills and strong troubleshooting abilities.
• Proven experience in application support and user query management (L1/L2).
• Strong problem-solving skills with a zero-defect mindset and fast learning.

Responsibilities

• Provide software application support, troubleshooting and bug fixing for maintained applications.
• Involve in implementation of application enhancements as needed.
• Communicate with end users and IT teams to understand production issues and propose solutions.
• Resolve incidents and recover services within SLA requirements.
• Coordinate with team and Service Delivery Manager to rectify issues.
• Document and track incidents with regular progress updates.
• Coordinate system maintenance and upgrades (monthly patches, hotfixes, deployments).
• Perform impact analysis and post-install verification for patches.
• Update project documentation per company QMS.

Skills

Java

PHP

Python

C#.Net

SQL/PLSQL

APIs RESTful SOAP

Shell scripting

Education

Bachelor's degree in Computer Science or related field

Tools

SQL Server

MySQL

Microsoft Access

Apache Tomcat

WAMP

WebSphere

Job description

COMBUILDER PTE LTD is seeking an Application Support Engineer to troubleshoot software applications, resolve production incidents, and maintain services within SLA. The role requires hands-on work with Java, PHP, Python, C#.Net, SQL/PLSQL, APIs, and shell scripting.

You will work with end users and IT teams, provide bug fixes, and participate in monthly maintenance and patches. On-site shifts and quick learning are essential.