12 Months HR Associate, People Operations (Insurance) ($4-5.2K) #BYR

Recruit Express Pte Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Recruit Express Pte Ltd in Singapore is seeking an experienced HR Operations professional to manage end-to-end employee lifecycle transactions and maintain data accuracy across HR systems. You will handle onboarding, promotions, work pass administration, leave administration, and respond to enquiries while ensuring compliance with MOM regulations.

The role emphasizes process improvement and governance within a high-volume environment.

Qualifications

• 3–5 years of HR Operations experience with hands-on ELC work.
• Experience in onboarding, promotions, work passes, and offboarding.
• Familiarity with MOM regulatory requirements.
• Strong stakeholder management and communication.
• Ability to work independently in a dynamic environment.

Responsibilities

• Manage end-to-end employee lifecycle transactions accurately and within established timelines.
• Maintain employee records and ensure data accuracy across HR systems.
• Handle employee and manager enquiries relating to HR operational matters.
• Manage high-volume HR transactions with quality and policy compliance.
• Investigate and resolve operational issues with follow-up and closure.
• Administer employee benefits and coordinate with vendors.
• Support leave administration and inquiries regarding benefits and leave matters.
• Manage work pass applications, renewals, and cancellations.
• Liaise with MOM and other government agencies as required.
• Identify process gaps and assist governance and process improvements.

Skills

Employee Lifecycle

HR Operations

Onboarding & Offboarding

Work Pass Administration

Regulatory Compliance (MOM)

Job description

Key Responsibilities

Employee Lifecycle & HR Operations

• Manage end-to-end employee lifecycle transactions accurately and within established timelines.

• Maintain employee records and ensure data accuracy across HR systems and documentation.

• Handle employee and manager enquiries relating to HR operational matters.

• Manage high-volume HR transactions while maintaining service quality and compliance with established policies and procedures.

• Investigate and resolve operational issues independently, ensuring appropriate follow-up and closure.

Benefits & Leave Administration

• Administer employee benefits, including enrolment, changes and cessation.

• Coordinate with external vendors to ensure timely and accurate benefits administration.

• Support leave administration and handle employee and manager enquiries relating to benefits and leave matters.

Work Pass Administration

• Manage the application, renewal and cancellation of Singapore work passes.

• Liaise with relevant government agencies and external service providers where required.

• Monitor work pass validity and ensure timely renewal and administration.

Process Improvement & Governance

• Identify process gaps and opportunities to improve operational efficiency and employee experience.

• Support process improvements, automation and HR system enhancement initiatives.

• Assist with audits, reporting, documentation and governance activities.

Requirements

• 3 to 5 years of HR Operations experience, with strong hands-on Employee Life Cycle (ELC) experience, preferably within the financial services, insurance, or banking sector.

• Experience managing employee lifecycle processes, including onboarding, employee movements, promotions, work pass administration, leave administration, and offboarding.

• Familiarity with MOM regulatory requirements, operational risk management, audit reviews, and process controls.

• Strong stakeholder management, communication, problem-solving, and customer service skills.

• Demonstrated ability to work independently and manage competing priorities in a dynamic environment.