12 Months Contract Business Analyst – Cards & Technology #BJJ

Recruit Express Pte Ltd; Singapore; On-site; SGD 56,000 - 78,000; Full time

Job summary

Recruit Express Pte Ltd is recruiting a Business Analyst for a 12-month contract with a leading bank in Singapore, focusing on Cards & Technology. You will drive requirements analysis, UAT coordination and governance across Singapore and Head Office teams.

Responsibilities include documenting business requirements, managing risks and issues, supporting go-live readiness, and ensuring timely delivery across multiple project phases in a dynamic banking environment.

Qualifications

• 3–5 years of relevant experience in business analysis, project delivery or PMO support within banking, payments or financial services.
• Hands-on exposure to the project lifecycle including requirements gathering, design reviews, SIT/UAT, data migration and post-implementation support.
• Proficiency with Jira, Confluence and Microsoft Office applications (Excel, PowerPoint, Word).

Responsibilities

• Coordinate project activities, milestones and deliverables across multiple implementation phases, maintaining integrated project plans and RAID logs.
• Lead workshop governance meetings, minutes, action tracking and reporting to management.
• Support requirements traceability, UAT planning/execution, data cleansing and go-live readiness in a banking context.

Skills

Business analysis

Project coordination

Stakeholder management

UAT coordination

Regulatory awareness

Tools

Jira

Confluence

MS Office

Job description

12 Months Contract Business Analyst – Cards & Technology #BJJ

Salary: S$5,000 – S$7,000 per month

About the Role

Our client, a full-licence bank in Singapore, is seeking an experienced Business Analyst to join its Cards & Technology Team on a 12-month contract.

This is an excellent opportunity to contribute to a key banking technology programme spanning multiple project phases, from requirements analysis and solution design through testing, implementation and post-go-live support.

Working closely with Singapore and Head Office (HO) project teams, you will play a pivotal role in project governance, business requirements documentation, User Acceptance Testing (UAT), risk and issue tracking, and go-live readiness. The role is ideal for a hands-on professional who enjoys driving project deliverables, coordinating stakeholders and ensuring smooth implementation in a dynamic banking environment.

Key Responsibilities

1. Project Delivery & Governance

• Coordinate project activities, milestones and deliverables across multiple implementation phases, maintaining integrated project plans, RAID logs, decision registers and action trackers.
• Organise project workshops and governance meetings, prepare meeting minutes, track action owners and deadlines, and support management reporting.
• Support current-state process mapping, requirements gathering, user stories, acceptance criteria and Singapore-specific localisation.
• Coordinate Functional Specification Document (FSD) and Technical Specification Document (TSD) reviews, consolidating feedback, identifying gaps and tracking changes and approvals.
• Maintain project documentation and traceability records using Jira, Confluence and controlled document repositories, ensuring proper governance and audit readiness.

2. UAT, Testing & Implementation Readiness

• Coordinate UAT planning and execution, including system access, test data, tester schedules, test cases and progress tracking.
• Monitor testing results, evidence, defects, retesting and regression testing, ensuring issues are followed through to resolution within agreed Service Level Agreements (SLAs).
• Track operational readiness requirements covering operational risk assessments, regulatory obligations, Standard Operating Procedures (SOPs), training and communications.
• Support data cleansing, migration validation, dress rehearsals, cutover planning, command-centre arrangements and go-live readiness assessments.
• Coordinate post-implementation hypercare, Day 1/Day 2 outcomes, outstanding items, lessons learned and handover to Business-As-Usual (BAU) teams.

3. Stakeholder Engagement & Project Reporting

• Liaise closely with Singapore and Head Office project teams, business stakeholders and technology teams to maintain alignment throughout the project lifecycle.
• Maintain accurate project trackers, status reports, documentation and supporting evidence to provide clear visibility of progress and outstanding deliverables.
• Drive timely follow-up on project actions, issues, risks and dependencies, escalating material concerns to the appropriate stakeholders.
• Facilitate cross-functional discussions to resolve gaps, clarify requirements and support effective project execution.
• Support programme leadership with project coordination, implementation planning and operational readiness activities.

Requirements

• 3–5 years of relevant experience in business analysis, project delivery or Project Management Office (PMO) support within banking, payments or financial services.
• Hands-on exposure to the project lifecycle, including requirements gathering, design reviews, System Integration Testing (SIT), UAT, defect management, data migration, cutover and post-implementation support.
• Proficiency in Jira, Confluence and Microsoft Office applications, particularly Excel, PowerPoint and Word.
• Experience in project documentation, document control, status reporting, audit evidence management and deliverable tracking.
• Strong analytical, organisational and documentation skills, with excellent attention to detail.
• Effective communication and stakeholder coordination skills, with the ability to work across Singapore and Head Office teams.
• Ability to manage competing priorities, meet project deadlines and consistently follow through on deliverables.
• A structured, proactive and dependable working style, with strong problem-solving and coordination capabilities.
• Experience in cards issuing/acquiring, personal loans, transaction processing or card-related technology projects will be an advantage.

Reporting Structure

• Report to Business Project Manager.
• Work closely with Singapore and Head Office programme leadership and cross-functional project teams.
• Support project governance, documentation, requirements traceability and implementation readiness, while key business decisions, prioritisation and go-live approvals remain with the designated management teams.

What Makes This Opportunity Attractive?

• Banking technology exposure: Gain hands-on experience supporting a major banking project across multiple delivery phases.
• End-to-end project involvement: Build practical experience spanning business requirements, solution design, UAT, cutover and post-implementation support.
• Regional stakeholder engagement: Collaborate with Singapore and Head Office teams in a structured project environment.
• Valuable career development: Strengthen your expertise in business analysis, project governance, testing coordination and implementation readiness.
• Specialised domain experience: Candidates with cards, payments or transaction-processing exposure can further develop their banking technology skill set.

Key Success Measures

• Maintain accurate and up-to-date project plans, RAID logs, action trackers and requirements traceability records.
• Deliver timely project minutes, status reports, documentation and follow-up actions.
• Ensure project evidence and supporting documentation are complete and readily accessible.
• Support testing, operational readiness and cutover activities according to agreed timelines.
• Minimise project delivery gaps through proactive coordination, effective tracking and consistent stakeholder follow-through.