Travel Advisor for SAS with Swedish (Work in Warsaw)

Concentrix; Luleå kommun; On-site; SEK 264,000 - 462,000; Full time

Benefits offered by this job

Discount on SAS fares

Private healthcare

Fully paid training program

Diverse international environment

Job summary

SAS Airlines in Warsaw seeks a Travel Advisor for Nordic Premium travel. You will handle premium travel inquiries, assist with ticket purchases, and support customers with travel challenges, in Swedish and English, from our Warsaw office.

No prior experience is required; training is fully paid and includes coaching. You will join an international, diverse team and gain exposure to premium travel services.

Qualifications

• Fluent in written and spoken Swedish (C1) and English (B2).
• Helpful and collaborative spirit.
• Highly organized and precise.

Responsibilities

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls /chat.
• Foster enduring relationships with customers for building trust.

Skills

Swedish (C1)

English (B2)

Customer service mindset

Active listening

Highly organized

Job description

Travel Advisor for Nordic Premium Airline SAS with Swedish

Job Description

Are you ready to embark on your career journey in the dynamic field of exploring premium customer flights to the best destinations across the globe?

For our client - SAS Airlines, we are seeking a motivated and aspiring person who would handle all questions and support direct customers that have their trips organized by the carrier. No prior experience is necessary, just a genuine interest and a helpful and collaborative nature!

Your Responsibilities:

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls /chat.
• Foster enduring relationships with customers for building trust.

Our requirements:

• Fluent in written and spoken Swedish (C1 level) and English (B2 level)
• Naturally helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener and able to communicate clearly and with ease.
• Sharp eye for accuracy and precision.
• Highly organized.
• Available to work from our office in Warsaw.

What we offer:

• 25% discounts on SAS fares.
• A private healthcare package with quality life insurance.
• Enjoy a fully paid 2-month training program, combining "learning by doing" with the support of a dedicated training buddy.
• Embrace an international and diverse work environment that broadens your horizons.
• Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.
• Work in a modern office located in the heart of Warsaw.