Travel Advisor for SAS with Swedish (Work in Warsaw)

Concentrix; Jönköpings län; Sur place; SEK 150 000 - 225 000; Plein temps

Avantages offerts par ce poste

25% discounts on SAS fares

Private healthcare package with life保险

Fully paid 2-month training program

International and diverse work环境

Coaching and mentoring for growth

Modern office in Warsaw

Résumé du poste

SAS Travel Advisor role, in Warsaw, handles premium travel inquiries and supports customers with bookings and payments. You will assist via calls and chat, maintaining a helpful, patient attitude and building lasting customer relationships.

No prior experience required; training is provided with a dedicated buddy. The position offers an international environment, healthcare, and SAS fare discounts.

Qualifications

• Fluent written and spoken Swedish (C1) and English (B2).
• Naturally helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener with clear communication.
• Sharp eye for accuracy and precision.
• Highly organized.
• Available to work from our office in Warsaw.

Responsabilités

• Be the first point of contact for premium travel inquiries.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls and chat.
• Foster enduring relationships with customers to build trust.

Connaissances

Sweden? Swedish (C1)

English (B2)

Customer service

Active listener

Attention to detail

Organized

Team player

Description du poste

Travel Advisor for Nordic Premium Airline SAS with Swedish

Job Description

Are you ready to embark on your career journey in the dynamic field of exploring premium customer flights to the best destinations across the globe?

For our client - SAS Airlines, we are seeking a motivated and aspiring person who would handle all questions and support direct customers that have their trips organized by the carrier. No prior experience is necessary, just a genuine interest and a helpful and collaborative nature!

Your Responsibilities:

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls /chat.
• Foster enduring relationships with customers for building trust.

Our requirements:

• Fluent in written and spoken Swedish (C1 level) and English (B2 level)
• Naturally helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener and able to communicate clearly and with ease.
• Sharp eye for accuracy and precision.
• Highly organized.
• Available to work from our office in Warsaw.

What we offer:

• 25% discounts on SAS fares.
• A private healthcare package with quality life insurance.
• Enjoy a fully paid 2-month training program, combining "learning by doing" with the support of a dedicated training buddy.
• Embrace an international and diverse work environment that broadens your horizons.
• Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.
• Work in a modern office located in the heart of Warsaw.