Premium Travel Advisor (Swedish) — Warsaw, Fully Paid Training

Concentrix; Malmö kommun; On-site; SEK 88,000 - 138,000; Full time

Benefits offered by this job

SAS fare discount

Private healthcare

Fully paid 2-month training

International work environment

Coaching and mentoring

Modern Warsaw office

Job summary

SAS Airlines is seeking a Travel Advisor for Nordic Premium customers. You will be the first point of contact for premium travel inquiries and assist with ticket purchases, payments, and resolving travel issues via calls and chat.

The role requires fluent Swedish (C1) and English (B2); you should be helpful, patient, and well organized. You will work from our Warsaw office as part of an international team, with a paid two-month training and growth opportunities.

Qualifications

• Fluent in Swedish (C1) and English (B2).
• Helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener and clear communicator.
• Highly organized.
• Available to work from Warsaw office.

Responsibilities

• Be the 1st point of contact for premium travel inquiries.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls/chat.
• Foster enduring relationships with customers for trust-building.

Skills

Swedish language proficiency

English language proficiency

Communication

Active listening

Organization

Job description

SAS Airlines is seeking a Travel Advisor for Nordic Premium customers. You will be the first point of contact for premium travel inquiries and assist with ticket purchases, payments, and resolving travel issues via calls and chat.

The role requires fluent Swedish (C1) and English (B2); you should be helpful, patient, and well organized. You will work from our Warsaw office as part of an international team, with a paid two-month training and growth opportunities.