Premium Travel Advisor — Swedish/English, Training & Benefits

Concentrix; Luleå kommun; Sur place; SEK 264 000 - 462 000; Plein temps

Avantages offerts par ce poste

Discount on SAS fares

Private healthcare

Fully paid training program

Diverse international environment

Résumé du poste

SAS Airlines in Warsaw seeks a Travel Advisor for Nordic Premium travel. You will handle premium travel inquiries, assist with ticket purchases, and support customers with travel challenges, in Swedish and English, from our Warsaw office.

No prior experience is required; training is fully paid and includes coaching. You will join an international, diverse team and gain exposure to premium travel services.

Qualifications

• Fluent in written and spoken Swedish (C1) and English (B2).
• Helpful and collaborative spirit.
• Highly organized and precise.

Responsabilités

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls /chat.
• Foster enduring relationships with customers for building trust.

Connaissances

Swedish (C1)

English (B2)

Customer service mindset

Active listening

Highly organized

Description du poste

SAS Airlines in Warsaw seeks a Travel Advisor for Nordic Premium travel. You will handle premium travel inquiries, assist with ticket purchases, and support customers with travel challenges, in Swedish and English, from our Warsaw office.

No prior experience is required; training is fully paid and includes coaching. You will join an international, diverse team and gain exposure to premium travel services.