Premium Travel Advisor (Swedish) - Warsaw Office

Concentrix; Skövde kommun; Sur place; SEK 117 000 - 178 000; Plein temps

Avantages offerts par ce poste

Discounts on SAS fares

Healthcare + life insurance

2-month training program

International environment

Coaching & mentoring

Office in Warsaw

Résumé du poste

SAS Airlines seeks a Travel Advisor to support customers with premium travel inquiries and ticket purchases. You will respond to calls and chat messages, helping passengers with travel arrangements and any issues that arise. The role is based in Warsaw and requires Swedish and English language fluency, with a collaborative and patient approach.

Training lasts two months and is fully paid. The position offers benefits such as SAS fare discounts and a healthcare package within a diverse,

Qualifications

• Fluent in Swedish (C1) and English (B2), written and spoken.
• Helpful, collaborative, enthusiastic, patient and open-minded.
• Highly organized with strong attention to detail and clear communication.

Responsabilités

• Be the 1st point of contact for premium travel inquiries from customers.
• Assist in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties and troubleshooting.
• Communicate with passengers via calls and chat to resolve issues.
• Build lasting relationships to foster trust and satisfaction.

Connaissances

Swedish (C1)

English (B2)

Description du poste

SAS Airlines seeks a Travel Advisor to support customers with premium travel inquiries and ticket purchases. You will respond to calls and chat messages, helping passengers with travel arrangements and any issues that arise. The role is based in Warsaw and requires Swedish and English language fluency, with a collaborative and patient approach.

Training lasts two months and is fully paid. The position offers benefits such as SAS fare discounts and a healthcare package within a diverse,