Swedish-Speaking Customer Support – Athens On-Site (Relocation)

RDN CONS; Karlstads kommun; On-site; SEK 245,000 - 318,000; Full time

Benefits offered by this job

Relocation package

Competitive salary + 2 annual payouts

Healthcare benefits

Professional training and coaching

Career development

Referral bonuses

Greek language courses

Modern Athens office

International environment

Job summary

RDN CONS in Athens, Greece, seeks Swedish-speaking customer support professionals to join an international team on-site. You will assist with device protection plans, warranty services and claims, delivering clear guidance and practical solutions.

No prior industry experience is required; a comprehensive training program and relocation support are provided. Fluency in Swedish (C1) and strong English, plus solid communication and problem-solving skills, are essential to thrive in a multicultural

Qualifications

• Swedish language proficiency at C1 level or higher.
• Good command of English.
• Strong communication and problem-solving skills.
• Comfortable using computers, digital platforms and electronic devices.
• Customer-oriented, patient and attentive to detail.
• Ability to relocate to Greece and work on-site in Athens.
• Previous experience in customer service, technical support, insurance or claims handling is an advantage but not mandatory.

Responsibilities

• Provide professional, empathetic and solution-oriented support to Swedish-speaking customers.
• Assist customers with device protection plans, warranty services and claims.
• Guide customers through claims procedures and explain the available solutions clearly.
• Support customers whose electronic devices are damaged, defective or malfunctioning.
• Carry out basic troubleshooting and elevate complex cases to the appropriate teams when necessary.
• Handle customer enquiries and complaints effectively and courteously.
• Maintain accurate customer records and follow established procedures.
• Deliver excellent service while meeting quality standards.

Skills

Swedish proficiency (C1+)

English proficiency

Communication skills

Problem solving

Computer skills

Customer focus

Multicultural teamwork

Job description

RDN CONS in Athens, Greece, seeks Swedish-speaking customer support professionals to join an international team on-site. You will assist with device protection plans, warranty services and claims, delivering clear guidance and practical solutions.

No prior industry experience is required; a comprehensive training program and relocation support are provided. Fluency in Swedish (C1) and strong English, plus solid communication and problem-solving skills, are essential to thrive in a multicultural