Swedish-Speaking Support Specialist — Relocate to Athens (Great Benefits)

RDN CONS; Kalmar kommun; On-site; SEK 224,000 - 298,000; Full time

Benefits offered by this job

Comprehensive relocation package

Healthcare benefits

Employee discounts

Professional training and coaching

Career development opportunities

Referral bonuses

Greek language courses

Modern Athens office

International, supportive environment

Job summary

RDN CONS in Athens, Greece is seeking Swedish-speaking customer support professionals to join a multinational team. You will assist customers with device protection plans, warranties and claims, providing clear guidance and practical solutions in English and Swedish.

The role offers full-time on-site work with a comprehensive relocation package and training support. Ideal candidates are fluent in Swedish (C1+), proficient in English, and comfortable with technology.

Qualifications

• Swedish language at C1 level or higher.
• Good command of English.
• Strong communication and problem solving skills.
• Comfortable using computers, digital platforms and electronic devices.
• Customer-oriented, patient and detail oriented.
• Able to work in a fast-paced, multicultural environment.
• Willing to relocate to Greece and work on-site in Athens.
• Experience in customer service, technical support, insurance or claims handling is a plus but not required.

Responsibilities

• Provide professional, empathetic and solution-oriented support to Swedish-speaking customers.
• Assist customers with device protection plans, warranty services and claims.
• Guide customers through claims procedures and explain available solutions clearly.
• Support customers whose electronic devices are damaged or malfunctioning.
• Carry out basic troubleshooting and escalate complex cases when needed.
• Handle customer enquiries and complaints effectively and courteously.
• Maintain accurate customer records and follow established procedures.
• Deliver excellent service while meeting quality standards.

Skills

Swedish C1+

English proficiency

Communication

Problem-solving

Tech savvy

Customer focus

Multicultural teamwork

Willing relocation

Tools

Computers

Job description

RDN CONS in Athens, Greece is seeking Swedish-speaking customer support professionals to join a multinational team. You will assist customers with device protection plans, warranties and claims, providing clear guidance and practical solutions in English and Swedish.

The role offers full-time on-site work with a comprehensive relocation package and training support. Ideal candidates are fluent in Swedish (C1+), proficient in English, and comfortable with technology.