Swedish-Speaking Customer Support Representative – Relocation to Greece

RDN CONS; Västerås kommun; Presencial; SEK 306.000 - 428.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation package

Healthcare benefits

Training & coaching

Career development

Referral bonuses

Greek language courses

Modern Athens office

International environment

Descripción de la vacante

RDN CONS in Athens, Greece is seeking Swedish-speaking professionals to join an international customer support team. You will assist Swedish customers with device protection plans, warranties, and claims.

On-site work in a multicultural environment offers thorough training, relocation support, and opportunities to grow within the company.

Formación

• Swedish language proficiency at C1 level or higher.
• Good command of English.
• Strong communication and problem-solving skills.
• Comfortable using computers, digital platforms and electronic devices.
• Customer-oriented, patient and attentive to detail.
• Ability to work in a fast-paced, multicultural environment.
• Willingness to relocate to Greece and work on-site in Athens.
• Previous experience in customer service, technical support, insurance or claims handling is an advantage but not mandatory.

Responsabilidades

• Provide professional, empathetic and solution-oriented support to Swedish-speaking customers.
• Assist customers with device protection plans, warranty services and claims.
• Guide customers through claims procedures and explain the available solutions clearly.
• Support customers whose electronic devices are damaged, defective or malfunctioning.
• Carry out basic troubleshooting and escalate complex cases when necessary.
• Handle customer enquiries and complaints courteously.
• Maintain accurate customer records and follow established procedures.
• Deliver excellent service while meeting quality standards.

Conocimientos

Swedish (C1+)

English proficiency

Communication skills

Problem-solving

Computer literacy

Customer-oriented

Attention to detail

Multicultural adaptability

Willingness to relocate

Descripción del empleo

We are looking for motivated Swedish-speaking professionals to join an international customer support team in Athens, Greece. In this role, you will help customers with electronic device protection plans, warranty services and claims, offering clear guidance and practical solutions. This is an excellent opportunity for people who enjoy helping others, feel comfortable with technology and want to build a career in a multicultural, supportive environment. Whether you are starting your career or already have experience, you will receive the training and support you need to succeed.

Location: Athens, Greece (on-site)

Employment Type: Full-time

Relocation Package: Provided

Your Responsibilities

• Provide professional, empathetic and solution-oriented support to Swedish-speaking customers.
• Assist customers with device protection plans, warranty services and claims.
• Guide customers through claims procedures and explain the available solutions clearly.
• Support customers whose electronic devices are damaged, defective or malfunctioning.
• Carry out basic troubleshooting and elevate complex cases to the appropriate teams when necessary.
• Handle customer enquiries and complaints effectively and courteously.
• Maintain accurate customer records and follow established procedures.
• Deliver excellent service while meeting quality standards.

Your Profile

• Swedish language proficiency at C1 level or higher.
• Good command of English.
• Strong communication and problem-solving skills.
• Comfortable using computers, digital platforms and electronic devices.
• Customer-oriented, patient and attentive to detail.
• Ability to work in a fast-paced, multicultural environment.
• Willingness to relocate to Greece and work on-site in Athens.
• Previous experience in customer service, technical support, insurance or claims handling is an advantage but not mandatory.

What We Offer

• Comprehensive relocation package, including flight expenses, initial hotel accommodation and assistance with finding housing.
• Competitive monthly salary plus two additional salaries per year.
• Healthcare benefits and employee discounts.
• Fully paid professional training and ongoing coaching, with no previous industry experience required.
• Career development and internal progression opportunities.
• Referral bonuses and employee engagement activities.
• Free online Greek language courses.
• Modern office facilities in Athens.
• An international, friendly and supportive working environment.

If you are fluent in Swedish and ready to start a new chapter in a vibrant European capital, this role offers the chance to grow professionally while enjoying life in Athens.