ServiceNow Architect

Empiric; Stockholms kommun; On-site; SEK 900,000 - 1,300,000; Full time

Job summary

Empiric in Stockholm is seeking an experienced ServiceNow Architect to lead platform architecture and design. This hands‑on role covers solution design, governance, and strategy across ITSM/ITOM or relevant modules. You will shape the technical roadmap and ensure scalable, robust delivery.

The ideal candidate has proven ServiceNow architecture experience; CSA/CIS certifications are preferred. The role is on‑site in Stockholm 1–2 days per week and initially for a 6‑month contract.

Qualifications

• Proven experience as a ServiceNow Architect with CSA/CIS certifications preferred.
• Onsite work in Stockholm 1–2 days per week.
• Available to start on a 6‑month initial contract.

Responsibilities

• Define and own the technical architecture and roadmap for the ServiceNow platform.
• Lead design decisions across modules, integrations, and custom applications.
• Set and enforce platform governance, coding standards, and best practices.
• Collaborate with stakeholders, developers, and business teams to translate requirements.
• Support integration design with third‑party systems (APIs, MID Server, etc.).
• Mentor developers and provide technical oversight on delivery.

Skills

ServiceNow

Architect

Platform design

Governance

Tools

MID Server

APIs

Job description

We're looking for an experienced ServiceNow Architect to lead platform architecture and design for a client based in Stockholm. This is a hands-on role covering solution design, technical governance, and platform strategy across ITSM/ITOM (or relevant modules — adjust as needed).

Key Responsibilities

• Define and own the technical architecture and roadmap for the ServiceNow platform
• Lead design decisions across modules, integrations, and custom applications
• Set and enforce platform governance, coding standards, and best practices
• Work closely with stakeholders, developers, and business teams to translate requirements into scalable solutions
• Support integration design with third-party systems (APIs, MID Server, etc.)
• Mentor developers and provide technical oversight on delivery

Requirements

• Proven experience as a ServiceNow Architect (certifications such as CSA / CIS preferred)
• Able to work onsite in Stockholm 1-2 days per week
• Available to start on a 6-month initial contract