Remote Norwegian CS Agent – Greece (Training)

WW Talents; Lunds kommun; Remote; SEK 148,000 - 177,000; Full time

Benefits offered by this job

Fully Paid Training

Structured onboarding

Professional development

Career progression

Relocation support

International brands experience

Job summary

WW Talents is seeking a Norwegian-speaking Customer Service Agent to support customers on international projects from Greece. This fully remote role operates from Greece, with training provided and weekend shifts possible depending on the project.

You will handle inquiries via phone, email, and chat, assist with orders, payments, deliveries, warranties, and returns, and maintain CRM records. Fluency in Norwegian (C1/C2) and English (B2-C1) is required, with a focus on customer satisfaction.

Qualifications

• C1/C2 level of Norwegian
• B2–C1 level of English, depending on the project
• Strong written and verbal communication skills
• Good problem-solving and multitasking abilities
• Customer-oriented and solution-focused approach
• Ability to work effectively in a fast-paced international environment
• Basic familiarity with CRM systems and digital tools is an advantage

Responsibilities

• Provide customer support via phone, email, and chat.
• Assist with products, orders, payments, deliveries, warranties, and returns.
• Troubleshoot basic issues and provide effective solutions.
• Handle complaints and escalate complex cases when needed.
• Manage customer cases and maintain accurate CRM records.
• Provide timely updates and deliver professional, customer-focused support.

Skills

Norwegian (C1/C2)

English (B2-C1)

CRM familiarity

Strong communication

Problem solving

Multitasking

Customer oriented

Tools

CRM systems

Digital tools

Job description

WW Talents is seeking a Norwegian-speaking Customer Service Agent to support customers on international projects from Greece. This fully remote role operates from Greece, with training provided and weekend shifts possible depending on the project.

You will handle inquiries via phone, email, and chat, assist with orders, payments, deliveries, warranties, and returns, and maintain CRM records. Fluency in Norwegian (C1/C2) and English (B2-C1) is required, with a focus on customer satisfaction.