Norwegian-Speaking Remote Customer Support Pro (Greece)

WW Talents; Helsingborgs kommun; Remote; SEK 150,000 - 188,000; Full time

Benefits offered by this job

Fully paid training

Onboarding support

Continuous learning

Career progression

Relocation package

Job summary

WW Talents is seeking Norwegian-speaking Customer Service Agents to support international projects from Greece in a fully remote role. Working location is Greece, with a remote setup and Monday–Friday schedule.

You will communicate with customers via phone, email, and chat, handle orders, payments, deliveries, and returns, and maintain CRM records. Requirements include Norwegian at C1/C2 and English at B2-C1, plus strong communication and problem-solving abilities.

Qualifications

• Norwegian language at C1/C2 level is required.
• English language at B2-C1 level, depending on project.
• Strong customer service mindset with good communication.
• Familiarity with CRM platforms and digital tools is a plus.

Responsibilities

• Provide customer support via phone, email, and chat.
• Assist with products, orders, payments, deliveries, and returns.
• Troubleshoot basic issues and provide effective solutions.
• Handle complaints and escalate complex cases when needed.
• Manage customer cases and maintain CRM records.
• Provide timely updates and deliver professional, customer-focused support.

Skills

Norwegian C1/C2

English B2-C1

Customer service

CRM familiarity

Communication

Problem solving

Tools

CRM software

Ticketing tools

Job description

WW Talents is seeking Norwegian-speaking Customer Service Agents to support international projects from Greece in a fully remote role. Working location is Greece, with a remote setup and Monday–Friday schedule.

You will communicate with customers via phone, email, and chat, handle orders, payments, deliveries, and returns, and maintain CRM records. Requirements include Norwegian at C1/C2 and English at B2-C1, plus strong communication and problem-solving abilities.